Finexo Forex Commerce Plaintes Définition

Avoir une opinion sur le dollar des États-Unis il FXCM Un courtier Forex leader Qu'est-ce que le Forex Le Forex est le marché où toutes les devises monde de commerce. Le marché des changes est le marché le plus important et le plus liquide au monde avec un volume de transactions journalier moyen supérieur à 5,3 billions de dollars. Il n'y a pas d'échange central car il traite au comptoir. Forex trading vous permet d'acheter et de vendre des devises, similaire à la négociation d'actions, sauf que vous pouvez le faire 24 heures par jour, cinq jours par semaine, vous avez accès à la négociation de marge, et vous gagnez l'exposition aux marchés internationaux. FXCM est un courtier de forex leader. Exécution juste et transparente Depuis 1999, FXCM s'est fixé pour créer la meilleure expérience en ligne de forex sur le marché. Nous avons lancé le modèle d'exécution forex No Dealing Desk, fournissant une exécution compétitive et transparente pour nos traders. Service à la clientèle primé Avec une formation commerciale de premier ordre et des outils puissants, nous guidons des milliers de commerçants sur le marché des changes, avec 247 services à la clientèle. Découvrez l'avantage FXCM. Étalements moyens: Les écarts moyens pondérés en fonction du temps proviennent des cours négociables à FXCM du 1er juillet 2016 au 30 septembre 2016. Les écarts sont variables et sont sujets à des retards. Les chiffres de propagation sont à titre informatif seulement. FXCM n'est pas responsable des erreurs, des omissions ou des retards ou des actions s'appuyant sur ces informations. Live Spreads Widget: Dynamic live spreads sont les meilleurs prix disponibles de FXCMs No Dealing Desk exécution. Lorsque les écarts statiques sont affichés, les chiffres sont des moyennes pondérées en fonction du temps provenant des cours négociables à FXCM entre le 1er juillet 2016 et le 30 septembre 2016. Les écarts indiqués sont disponibles sur les comptes basés sur les commissions Standard et Active Trader. Les spreads sont variables et sont sujets à des retards. Les chiffres de propagation sont à titre informatif seulement. FXCM n'est pas responsable des erreurs, des omissions ou des retards, ou des actions s'appuyant sur ces informations. Comptes Mini: Les comptes Mini offrent 21 paires de devises et par défaut à l'exécution du bureau de négociation où les stratégies d'arbitrage de prix sont interdites. FXCM détermine, à sa seule discrétion, ce qui englobe une stratégie d'arbitrage de prix. Les comptes Mini offrent des spreads et des majorations tarifaires. Les spreads sont variables et sont sujets à des retards. Mini comptes utilisant des stratégies interdites ou avec des capitaux propres dépassant 20 000 CCY peut être commuté à l'exécution No Dealing Desk. Voir Risques d'exécution. Service à la clientèle Lancement de logiciels Plateformes populaires À propos de FXCM Comptes Forex Plus de ressources Investissement à risque élevé Avertissement: L'échange de devises et / ou de contrats pour les différences de marge comporte un risque élevé et peut ne pas convenir à tous les investisseurs. La possibilité existe que vous pourriez soutenir une perte en excès de vos fonds déposés et donc, vous ne devriez pas spéculer avec le capital que vous ne pouvez pas se permettre de perdre. Avant de décider de négocier les produits offerts par FXCM, vous devriez considérer attentivement vos objectifs, la situation financière, les besoins et le niveau d'expérience. Vous devez être conscient de tous les risques associés à la négociation sur la marge. FXCM fournit des conseils généraux qui ne tiennent pas compte de vos objectifs, de votre situation financière ou de vos besoins. Le contenu de ce site Web ne doit pas être interprété comme un conseil personnel. FXCM vous conseille de demander conseil à un conseiller financier distinct. Veuillez cliquer ici pour lire l'avertissement de risque complet. FXCM est un marchand de la Commission des contrats à terme enregistré et un détaillant de commerce de détail avec la Commodity Futures Trading Commission et est membre de la National Futures Association. NFA 0308179 Forex Capital Markets, LLC (FXCM LLC) est une filiale opérationnelle au sein du groupe de sociétés FXCM (collectivement, le Groupe FXCM). Toutes les références sur ce site à FXCM se rapportent au groupe FXCM. Veuillez noter que les informations contenues dans ce site Web sont destinées uniquement aux détaillants et que certaines des représentations qui y figurent peuvent ne pas s'appliquer aux participants admissibles (c'est-à-dire aux clients institutionnels) au sens de l'article 1 a) de la Loi sur l'échange de marchandises. Copie de copyright 2017 Forex Capital Markets. Tous les droits sont réservés. Alpari est l'un des plus importants courtiers Forex au monde. Grâce à l'expérience acquise au fil des années de travail, Alpari est en mesure d'offrir à ses clients une large gamme de services de qualité pour la négociation sur Internet à l'ère moderne sur le marché des devises. Plus d'un million de clients ont choisi Alpari comme leur fournisseur fiable de services Forex. Qu'est-ce que le Forex? Le marché Forex (FOReign EXchange) est apparu à la fin des années 1970 après que de nombreux pays ont décidé de décompresser leur valeur monétaire de celle du dollar américain ou de l'or. Cela a conduit à la formation d'un marché international sur lequel la monnaie pourrait être échangée et échangée librement. Aujourd'hui, le Forex est le plus grand marché financier au monde. Il n'a pas d'importance où vous vivez ou même où vous êtes en ce moment aussi longtemps que vous avez accès à l'Internet, un terminal commercial (un programme spécial pour le trading Forex) et un compte avec un courtier Forex, tous les instruments et opportunités du Forex sont Ouvert à vous. Qui sont les commerçants Les commerçants sont des gens qui travaillent sur le marché Forex, en essayant de déterminer la direction dans laquelle les prix d'une monnaie va aller et faire un commerce pour l'achat ou la vente de cette monnaie. En tant que tel, en achetant une devise moins cher et en la vendant pour plus, les commerçants gagnent de l'argent sur le marché Forex. Les commerçants prennent leurs décisions sur la base de l'analyse de tous les facteurs qui peuvent affecter les prix, ce qui leur permet de déterminer précisément dans quelle direction les prix sont en mouvement. Profit peut être fait trading Forex sur la chute du prix d'une monnaie, tout comme le profit peut être fait sur une hausse du prix d'une monnaie particulière. En outre, les commerçants peuvent faire des opérations sur le marché Forex de n'importe où dans le monde, que ce soit Londres ou Tombouctou. Où pouvez-vous apprendre à négocier Forex Pour les novices qui viennent de prendre leurs premières mesures sur le marché du Forex, nous vous recommandons de s'inscrire à l'un des cours d'investissement Academys éducation. Les cours vous apprendront non seulement les bases du marché des changes, mais aussi les méthodes d'analyse du marché Forex et comment éviter les pièges courants. Avec l'éducation de l'Académie de l'investissement, vous gagnerez des connaissances théoriques précieuses que vous serez en mesure d'appliquer lors de la négociation. En outre, vous découvrirez sur la gestion de l'argent, apprendre à prendre le contrôle de vos émotions, découvrir comment les robots commerciaux peuvent être utiles et beaucoup plus. Vous pouvez participer aux cours dans le confort de votre maison: en ligne. Des analyses et des nouvelles financières hebdomadaires, des idées de trading prêtes à l'emploi ainsi que des services analytiques gratuits sur le site Web d'Alpari vous aideront à prendre les bonnes décisions lors de la négociation de Forex. Comment pouvez-vous obtenir Forex trading Si vous n'avez jamais travaillé avec Forex avant, vous pouvez tester toutes les opportunités de la monnaie de négociation sur un compte démo avec des fonds virtuels. Avec un compte démo, vous serez en mesure d'explorer le marché Forex à partir de l'intérieur et de développer votre propre stratégie de négociation. Vous pouvez toujours profiter de solutions prêtes à l'emploi en vous familiarisant avec les commentaires d'autres commerçants. Après avoir ouvert un compte, qu'il s'agisse d'une démo ou d'un compte réel, vous aurez besoin de télécharger un programme spécial pour travailler sur le marché Forex un terminal commercial. Dans le terminal, vous pouvez suivre les cours du marché, faire des métiers par l'ouverture et la fermeture des positions et de rester au courant des nouvelles financières. Vous pouvez choisir entre les terminaux de négociation pour PC ainsi que pour les appareils mobiles: tout ce dont vous avez besoin pour rendre votre travail avec Forex aussi pratique que possible. Vous pouvez commencer à négocier sur le marché des devises Forex avec Alpari avoir tout montant de fonds sur votre compte. Si vous souhaitez essayer de négocier le Forex sur un compte réel, mais pour garder les risques aussi bas que possible, essayez de négocier avec un compte nano. mt4 où la monnaie est négociée en eurocents et en dollars américains cents. Terms amp Conditions a) Limited (notre, notre, notre, notre, nous-mêmes et la Société, le cas échéant), est autorisé et réglementé par la Cyprus Securities amp Exchange Commission, (CySEC) (numéro de licence 22714) pour la conduite des services d'investissement et auxiliaires. La Société peut être contactée au 9 Kafkasou Street, Treppides Tower, 5 ème étage, 2112 Nicosie, Chypre, téléphone: 357 22 418 218, courriel: infoleadcapitalmarkets. B) Le présent Contrat de Client (les Conditions Générales de Contrat) régit toutes les Transactions conclues entre nous et le Client (vous, le vôtre, le vôtre, vous-même et le Client, le cas échéant). Vous devez lire attentivement ce Contrat et le comprendre, y compris la Section des biens. Politique sur la meilleure exécution, Conflits d'intérêts. Politique d'attribution. Ainsi que le relevé des risques et la déclaration de confidentialité et tout autre document que nous vous avons fourni ou fourni à l'avenir. C) Aucune disposition de la présente convention n'exclut ou ne restreint les droits ou obligations que nous avons envers vous en vertu de la directive sur les marchés d'instruments financiers (MiFID) et de la loi de 2007 sur les services et les activités d'investissement et les marchés réglementés (loi 144 (I) Les Directives) ou les Directives et Circulaires CySEC (Directives, Dispositions) et en cas de conflit entre le présent Accord et les Directives CySEC, les Directives CySEC prévaudront. D) La présente entente entrera en vigueur à la date à laquelle nous ouvrons votre compte et, pour toute nouvelle version ultérieure, à la date à laquelle nous vous en avisons. Le présent Contrat vous est fourni en anglais, qui est la langue officielle de la Compagnie, et nous communiquerons avec vous en anglais pour la durée de la présente convention. E) Dans la présente convention, tous les mots et expressions en majuscules ont les significations énoncées à la clause 24, Définitions et interprétation. 2. Portée de l'entente et des services a) Le présent contrat énonce la base sur laquelle nous conclurons des opérations avec vous et régit chaque transaction conclue ou en cours entre vous et nous à compter de la date d'entrée en vigueur de la présente convention. Trading CFDs comporte un niveau élevé de risque et peut entraîner des pertes qui peuvent dépasser votre dépôt initial. Notre service commercial n'est pas adapté à tout le monde. Une explication complète des risques liés à la négociation de CFD est exposée dans la Déclaration des risques et vous devez vous assurer que vous lisez attentivement et comprendre pleinement ces risques avant de conclure la présente convention avec nous. B) Nous agirons en qualité de mandataire ou de contrepartie et nous nous occuperons de vous sur une base d'exécution à tout moment (c'est-à-dire que nous ne vous fournirons pas de conseils concernant vos transactions). Nous vous traiterons comme un client de détail sous réserve de ce qui suit: a) si vous remplissez la définition de client professionnel ou de contrepartie admissible, nous vous informerons que nous voulons vous traiter comme tel et b) vous pouvez demander une catégorisation de client différente de Celui que nous vous avons attribué et nous nous réservons le droit de refuser une telle demande. Si vous demandez une catégorisation différente et que nous acceptons une telle demande, la protection offerte par certaines lignes directrices CySEC sera réduite. C) Si nous choisissons de vous traiter, ou si vous demandez à être traité, en tant que client professionnel ou contrepartie admissible, nous vous fournirons tous les détails sur les limites du niveau de protection réglementaire qu'une catégorisation différente entraînerait. C) Vous agirez en tant que principal et non en tant qu'agent pour le compte de quelqu'un d'autre. Cela signifie que vous ne pouvez pas conclure des Transactions pour le compte d'autres parties sans notre consentement exprès. Si vous agissez en tant qu'agent, nous n'accepterons pas votre mandant en tant que client, sauf accord contraire écrit. D) Nous traitons sur une base d'exécution uniquement et ne vous conseille pas en relation avec un aspect du placement de vos commandes ou l'exécution des opérations. Vous acceptez que, sauf dispositions contraires du présent Contrat, nous ne sommes pas tenus: a) de nous assurer de la pertinence d'une Transaction pour vous; b) de vous surveiller ou de vous informer sur le statut d'une Transaction; c) Ou d) fermer toute Opération que vous avez ouverte, même si nous avons déjà pris une telle mesure relativement à cette Transaction ou à toute autre. 2.1. Lorsque les transactions entre vous et nous sont effectuées sur une base d'exécution uniquement, vous n'aurez pas le droit de nous demander de vous fournir des conseils en matière de placement relatifs à une opération ou de faire une déclaration d'opinion pour vous encourager à ouvrir une opération particulière. Nous pouvons, à notre entière discrétion, fournir des informations: a) relativement à toute Opération dont vous avez fait la demande, notamment en ce qui concerne les procédures et les risques liés à cette Opération et les moyens de minimiser le risque; Nous ne serons en aucun cas tenus de divulguer ces informations et, en cas de fourniture de telles informations, il ne constituera en aucun cas des conseils en matière de placement. Si, malgré le fait que les transactions entre vous et nous sont sur une base d'exécution seulement, une personne employée par nous fait néanmoins une déclaration d'opinion (en réponse à votre demande ou autrement) concernant un Instrument, vous convenez que ce n'est pas Raisonnable pour vous, et n'aura pas le droit de vous en prévaloir, et que cela ne constituera pas un conseil en placement. 2.2. Dans l'éventualité où nous aurions convenu par écrit que les transactions entre vous et nous sont à titre consultatif, tout conseil en placement que nous pourrions vous fournir sera assujetti à notre convention de services-conseils en placement. 2.3. Nonobstant la clause 2.2, vous convenez qu'en ce qui concerne l'exécution seulement, vous comptez entièrement sur votre propre jugement en ouvrant, en fermant ou en s'abstenant d'ouvrir ou de fermer une transaction avec nous et qu'en ce qui concerne à la fois l'exécution et la négociation consultative, nous ne , En l'absence de fraude, de faute délibérée ou de négligence, sera responsable des pertes (y compris, sans s'y limiter, les pertes indirectes ou consécutives ou la perte d'opportunité ou les bénéfices découlant de l'impossibilité de réaliser des profits anticipés) Subie par vous en raison de toute inexactitude ou erreur dans toute information ou conseil, ou l'inadéquation de tout conseil, qui vous a été donné, y compris, mais sans s'y limiter, les informations ou conseils relatifs à l'une de vos transactions avec nous. Vous reconnaissez et acceptez que si, dans une circonstance donnée, nous n'offrons aucun conseil ou recommandons que vous preniez des mesures relativement à une Transaction, cela n'implique pas que nous vous conseillons de ne pas prendre de telles mesures (ou toute action Du tout) relativement à cette opération. Sous réserve de notre droit d'annuler ou de fermer une Transaction dans les circonstances particulières énoncées dans le présent Contrat, toute Transaction ouverte par vous suite à une telle inexactitude ou erreur restera néanmoins valable et obligatoire à tous égards pour vous et pour nous. Sans préjudice de toute autre limitation de notre responsabilité figurant ailleurs dans le présent Contrat, le montant maximal de notre responsabilité à l'égard des pertes que vous pourriez subir relativement à tout conseil donné par nous concernant une Opération sera limité à trois fois le montant de Commission ou Spread payable à l'égard de cette Transaction. 2.4. Vous reconnaissez que les informations contenues dans la section d'actifs sont indicatives seulement et peuvent, au moment où vous ouvrez ou fermez une transaction, est devenue inexacte. La section d'actifs actuelle sera la version affichée sur notre (s) site (s) Web, qui peut être mise à jour de temps en temps. 2.5. Avant de commencer à négocier avec nous, nous prendrons toutes les mesures raisonnables pour vous fournir une explication claire de toutes les commissions, les spreads, les frais, le financement et les autres frais pour lesquels vous serez responsable. Ces frais auront une incidence sur vos profits nets commerciaux (le cas échéant) ou augmenteront vos pertes. 2.6. Nous nous réservons le droit de vous demander de payer ou de nous rembourser des taxes ou des droits en cas de modification de la base de droits ou de la législation fiscale. Nous nous réservons également le droit de vous facturer la fourniture par nous de données de marché dans des circonstances particulières. 2.7. La présente convention est un contrat à distance, entre autres, régie par la loi N.242 (I) 2004 sur la commercialisation à distance des services financiers aux consommateurs, en vertu de laquelle la signature de l'accord n'est pas requise et l'accord a le même pouvoir judiciaire Le pouvoir et les droits en tant que signé régulièrement. 2.8. Nous prendrons toutes les mesures raisonnables pour vous assurer la meilleure exécution conformément aux directives CySEC et à notre politique de meilleure exécution lorsque nous exécutons des transactions en votre nom. Les modalités que nous avons mises en place pour vous donner la meilleure exécution sont détaillées dans notre politique Meilleure exécution. Notre meilleure politique d'exécution est disponible sur notre site Web ou par courrier sur demande. À moins que vous nous avisiez du contraire, vous serez réputé consentir à notre politique de Meilleure Exécution ainsi qu'à toutes les autres politiques pertinentes lorsque le présent Contrat entrera en vigueur. Si vous ne consentez pas, nous nous réservons le droit de refuser de vous fournir nos services. 2.9. Nous offrons différents types de comptes avec des caractéristiques et des caractéristiques différentes. En fonction de vos connaissances et de votre expérience et du type de transactions que vous effectuez généralement avec nous, certains de ces types de comptes peuvent ne pas être disponibles pour vous. Nous nous réservons le droit de convertir votre compte, après avoir reçu un avis écrit préalable à cet effet, dans un autre type de compte si, en agissant raisonnablement, nous déterminons qu'un autre type de compte vous convient le mieux. Nous nous réservons également le droit de modifier les caractéristiques et les critères d'admissibilité de nos comptes à tout moment et nous vous informerons préalablement de tels changements sur notre site Web, par courrier électronique ou sur notre service de négociation électronique. 3. Conflits d'intérêts 3.1. Vous reconnaissez que nous et nos sociétés associées fournissons une gamme diversifiée de services financiers à un large éventail de clients et que des circonstances peuvent se présenter dans lesquelles nous, nos sociétés associées ou une personne concernée pouvons avoir un intérêt important dans une opération avec ou pour vous ou En cas de conflit d'intérêts entre vos intérêts et ceux d'autres clients ou contreparties ou de nous-mêmes. 3.2. Nous sommes tenus par la loi de prendre toutes les mesures raisonnables pour identifier les conflits d'intérêts entre nous, nos sociétés associées et les personnes concernées et nos clients, ou entre un client et un autre, qui surviennent dans le cadre de la prestation de nos services d'investissement. Voici quelques exemples d 'intérêts matériels et de conflits d' intérêts:. Nous pouvons effectuer ou conclure une transaction avec vous ou en votre nom à l'égard de laquelle nous, nos sociétés associées ou une personne concernée pouvons avoir d'autres intérêts matériels directs ou indirects ii). Nous pouvons effectuer des opérations de couverture avant ou après réception d'une demande ou d'informations concernant une demande envisagée afin d'ouvrir ou de fermer une Opération afin de gérer notre risque par rapport aux Opérations que vous êtes (S), et tous les bénéfices générés par cette couverture peuvent être conservés par nous ou par une société associée sans vous référer. Nous pouvons faire correspondre votre Transaction à celle d'un autre client en agissant en son nom ainsi que le vôtre iv). Sous réserve des Directives CySEC, nous pouvons payer et accepter de tiers (et ne pas être tenu de vous rendre compte) des avantages, des commissions et / ou des rémunérations qui sont payés ou reçus à la suite de transactions effectuées par vous. En outre, nous pouvons également indemniser les autres clients que vous avez choisi de suivre et / ou de copier v). Nous pouvons faire un marché des Transactions que vous concluez en vertu de la présente Convention vi). Nous pouvons traiter sur le marché sous-jacent auquel vos opérations sont liées en tant que principal pour notre propre compte ou celui de quelqu'un d'autre Nous pouvons donner des conseils en investissement ou fournir d'autres services à un autre client au sujet du marché sous-jacent. 3.3. Nous appliquons une politique d'indépendance qui exige que nos employés agissent dans votre intérêt et ne tiennent aucun compte des conflits d'intérêts dans la prestation de nos services. En outre, nous avons en place des contrôles organisationnels et administratifs pour gérer les conflits d'intérêts susmentionnés, de sorte que nous puissions être raisonnablement confiants que les risques de dommages causés aux clients à la suite d'un conflit seront évités. Ces contrôles organisationnels et administratifs sont définis dans notre Politique sur les conflits d'intérêts qui est disponible sur notre site Web ou par courrier sur demande. Notre politique en matière de conflits d'intérêts est une politique, ne fait pas partie du présent accord et n'est pas censée être juridiquement contraignante ou imposer des obligations que nous n'aurions pas autrement en vertu des directives. 3.4. Outre les circonstances générales énoncées à la clause 3 (2) ci-dessus, nous ne sommes pas tenus de divulguer que nous, nos sociétés associées ou des personnes concernées avons un intérêt important dans une opération particulière avec ou pour vous, Circonstances, il existe un conflit d'intérêts, à condition que nous ayons réussi ces conflits conformément à notre Politique sur les conflits d'intérêts. Si nous ne considérons pas que les dispositions de notre Politique sur les conflits d'intérêts sont suffisantes pour gérer un conflit particulier, nous vous informerons de la nature du conflit afin que vous puissiez décider comment procéder. Nous ne sommes pas tenus de vous rendre compte de tout bénéfice, commission ou rémunération effectué ou reçu de ou en raison de Transactions ou circonstances dans lesquelles nous, nos Sociétés associées ou une Personne concernée a un intérêt matériel ou lorsque, dans des circonstances particulières, un conflit D'intérêt peut exister. 3.5. Vous reconnaissez que vous êtes conscient de la possibilité que les conflits divulgués dans cette Durée 3 se produisent et nous consentent à agir nonobstant ce conflit. 4.1. Sur votre demande, conformément aux modalités 4 (2) et 4 (3), nous indiquerons un chiffre supérieur et inférieur pour chaque Transaction (nos prix d'offre et d'offre). Nous vous facturerons pour l 'ouverture et la clôture d' une transaction comme suit: a). La différence entre notre offre et le prix d'offre comprendra l'écart de marché (là où il y a un marché sous-jacent) et notre écart (qui nous incombe) et, à moins que nous ne vous en informions par écrit, vous ne serez pas facturé Commission. Vous reconnaissez que nos Spreads peuvent considérablement augmenter dans certaines circonstances, car ils peuvent ne pas être de la même taille que les exemples donnés dans la section d'actifs de notre site Web et qu'il n'y a aucune limite à leur taille. Vous reconnaissez que lorsque vous fermez une Transaction, le Spread peut être plus grand ou plus petit que le Spread lorsque la Transaction a été ouverte. Pour les transactions traitées lorsque le marché sous-jacent est fermé ou à l'égard duquel il n'y a pas de marché sous-jacent, les chiffres que nous indiquons reflèteront ce que nous croyons que le prix du marché dans un instrument est à ce moment-là. Vous reconnaissez que ces chiffres seront fixés par nous à notre discrétion raisonnable. Le Spread cité par nous reflétera notre vision des conditions du marché. Vous pouvez demander un devis pour ouvrir une opération ou fermer tout ou partie d'une opération à tout moment pendant nos heures normales de négociation pour l'instrument à l'égard duquel vous souhaitez ouvrir ou fermer l'opération. En dehors de ces heures, nous ne serons sous aucune obligation mais pouvons, à notre discrétion absolue, fournir un devis et accepter et agir sur votre offre d'ouvrir ou de fermer une Transaction. Nous pouvons vous informer de certains Instruments pour lesquels nous ne ferons pas de cotation, des restrictions sur le montant pour lequel nous allons cotiser ou d'autres conditions qui peuvent s'appliquer à notre devis, mais une telle notification ne nous liera pas. 4.2. Si nous choisissons de fournir un devis, nous pouvons fournir un devis électronique par l'intermédiaire de nos Services de négociation électronique ou par tout autre moyen que nous pouvons de temps à autre vous informer. Notre cotation d'un chiffre supérieur et inférieur pour chaque instrument (par téléphone, Electronic Trading Service ou autrement) ne constitue pas une offre d'ouverture ou de fermeture d'une transaction à ces niveaux. Une opération sera initiée par vous offrant d'ouvrir ou de fermer une opération à l'égard d'un instrument spécifié au niveau que nous avons cité. Nous pouvons, à titre raisonnable, accepter ou refuser votre offre à tout moment jusqu'à ce que l'opération ait été exécutée ou nous avons reconnu que votre offre a été retirée. Une Transaction sera ouverte ou, selon le cas, fermée seulement lorsque votre offre aura été reçue et acceptée par nous. Notre acceptation d'une offre d'ouverture ou de clôture d'une Transaction, et donc l'exécution de la Transaction, sera attestée par la confirmation de ses conditions à vous. 4.3. Si nous nous rendons compte que l'un des facteurs énoncés à la clause 4 (5) n'est pas satisfait au moment où vous proposez d'ouvrir ou de fermer une opération, nous nous réservons le droit de refuser votre offre au niveau indiqué. Si, toutefois, nous avons déjà ouvert ou fermé une opération avant de prendre connaissance du fait que l'un des facteurs énoncés au paragraphe 4 (5) n'a pas été respecté, nous pouvons, à notre discrétion, traiter cette opération comme nulle dès le début ou close Il à notre prix alors en vigueur. Toutefois, nous pouvons vous permettre d'ouvrir ou, le cas échéant, de fermer l'opération, auquel cas vous serez lié par l'ouverture ou la clôture de cette opération, même si les facteurs énoncés à la clause 4 (5) n'ont pas été respectés. 4.4. Les facteurs mentionnés à l 'article 4 (4) comprennent, sans s'y limiter, les éléments suivants:. La citation doit être obtenue auprès de nous comme indiqué à la clause 4 (3) b). La citation ne doit pas être exprimée comme étant donnée à titre indicatif ou similaire. C). Si vous obtenez le devis par téléphone, il doit être donné par une personne qui est un revendeur employé par nous et votre offre d'ouvrir ou de fermer l'opération doit être donnée au cours de la même conversation téléphonique dans laquelle vous avez obtenu la soumission et le concessionnaire Devis ne doit pas vous avoir informé avant de faire l 'offre d' ouverture ou de fermeture de l 'Opération et cette offre a été confirmée comme acceptée par nous que le devis n'est plus valable d). Si vous obtenez le devis électroniquement via nos Services de négociation électronique, votre offre d'ouverture ou de clôture de l'opération et notre acceptation de votre offre doivent être fournies lorsque le devis est toujours valide e). La citation ne doit pas être Manifestement erronée f). Lorsque vous offrez d'ouvrir une opération, le nombre d'actions, de contrats ou d'autres unités à l'égard desquelles l'opération doit être ouverte ne doit pas être inférieur à la taille minimale ni supérieur à la taille normale du marché g). Lorsque vous offrez de fermer la partie, mais pas la totalité d'une transaction ouverte, la partie de l'opération que vous offrez de fermer et la partie qui resterait ouverte si nous avons accepté votre offre ne doit pas être inférieure à la taille minimale h). Un cas de Force Majeure ne doit pas avoir eu lieu i). Lorsque vous offrez d'ouvrir une transaction, un événement de défaut ne doit pas avoir eu lieu à l'égard de vous, et vous n'avez pas non plus agi de manière à déclencher un événement de défaut j). Le téléphone ou la conversation électronique dans laquelle vous offrez d'ouvrir ou de fermer l'opération ne doit pas être résilié avant que nous ayons reçu et accepté votre offre k). Lorsque vous offrez d'ouvrir ou de fermer une opération, l'ouverture de l'opération ne doit pas entraîner un dépassement de crédit ou une autre limite imposée à vos transactions. 4.5. Nous nous réservons le droit de refuser toute offre d'ouverture ou de fermeture d'une Transaction supérieure à la Taille Normale du Marché. Notre cotation pour une transaction supérieure ou égale à la taille normale du marché n'est pas garantie pour un pourcentage spécifique de marché du marché sous-jacent ou de marché connexe et notre acceptation de votre offre peut être assujettie à des conditions et des exigences particulières que nous vous conseillons Au moment où nous acceptons votre offre. Nous vous informerons de la taille normale du marché pour un instrument particulier sur demande. 4.6. Si, avant que votre offre d'ouverture ou de fermeture d'une transaction soit acceptée par nous, notre devis se déplace à votre avantage (par exemple, si le prix diminue à mesure que vous achetez ou que le prix augmente à mesure que vous vendez) N'ont pas à) passer cette amélioration des prix sur vous. L'effet de cette action est que le niveau auquel vous offrez d'ouvrir ou de fermer une Transaction sera, après acceptation par nous, modifié au prix le plus favorable. Vous reconnaissez qu'il est de votre intérêt de modifier le niveau de votre offre de la manière prévue dans le présent Contrat et que vous acceptez qu'une offre modifiée conformément au présent Contrat, une fois acceptée par nous, aboutisse à un accord totalement contraignant entre nous. Il est à notre entière discrétion quant à quand nous allons passer sur une amélioration des prix pour vous, mais vous devez noter que nous allons généralement seulement passer sur une amélioration des prix lorsque le marché que vous négociez est volatile. Vous devriez également noter que nous ne transmettrons qu'une amélioration de prix dans les limites autorisées, et nous nous réservons le droit énoncé à la clause 4 (3) de refuser toute offre de vous pour ouvrir ou fermer une transaction. Pour éviter tout doute, le présent Contrat ne nous permet pas de modifier votre prix d'offre si cela entraînerait une ouverture ou une fermeture (selon le cas) d'une Transaction à un prix moins avantageux que votre offre. 5. Exécution des opérations Nous vous offrons des services de négociation de services de réception et de transmission en relation avec des transactions portant sur des instruments négociés en gré à gré (OTC), tels que des Contrats de Différences (CFD) sur des devises, des actions, des indices, des métaux précieux ou Tous autres instruments financiers ou produits disponibles à la négociation de temps à autre via notre service de négociation électronique et les services supplémentaires que nous pouvons convenir de temps en temps par écrit. 5.1. Ouverture d'une transaction Vous ouvrirez une transaction en achetant ou en vendant. Dans le présent Contrat, une Transaction qui est ouverte par achat est appelée Achat et peut également, dans nos relations avec vous, être appelée position longue ou longue, une Transaction qui est ouverte par vente est appelée Vente et peut également , Dans nos relations avec vous, être désigné comme court ou court position. une). Lorsque vous ouvrez un achat, le niveau d'ouverture sera le chiffre le plus élevé indiqué par nous pour l'opération et lorsque vous ouvrirez une vente, le niveau d'ouverture sera le chiffre inférieur indiqué par nous pour la transaction. B). Une opération doit toujours être faite pour un nombre déterminé de lots, de contrats ou d'autres unités qui constituent l'instrument sous-jacent. C). Chaque Transaction ouverte par vous sera contraignante pour vous, nonobstant qu'en ouvrant la Transaction, vous avez pu dépasser un crédit ou toute autre limite applicable à vous ou à l'égard de vos transactions avec nous. 5.2. Fermeture d'une transaction a). Transactions non datées i). Sous réserve du présent contrat, vous pouvez clôturer une opération non datée ouverte ou toute partie de cette opération non datée ouverte à tout moment. Ii). Lorsque vous fermez une opération non datée, le niveau de clôture sera, si vous fermez une opération d'achat non datée, le chiffre inférieur cité par nous et si vous fermez une opération de vente non datée, le chiffre le plus élevé cité par nous. B). Transactions d 'expiration i). Sous réserve du présent contrat, vous pouvez clôturer une opération d'expiration ouverte ou une partie de cette opération d'expiration ouverte à tout moment avant le dernier moment de transaction de cet instrument. Ii). Les détails du dernier temps de transaction applicable pour chaque instrument seront normalement disponibles pour vous et peuvent être obtenus auprès de nous sur demande. Il est de votre responsabilité de vous informer du dernier temps de transaction ou, le cas échéant, du délai d'expiration d'un produit particulier. Iii). Lorsque vous clôturez une opération d'expiration avant le dernier temps de transaction de l'instrument, le niveau de clôture sera, si l'opération est un achat, le chiffre inférieur cité par nous et si l'opération est une vente. nous. Iv). Si vous ne fermez pas une opération d'expiration à l'égard d'un instrument au plus tard au dernier moment de transaction, sous réserve du sous-alinéa 5.2b) (v), nous fermerons votre opération d'échéance dès que nous aurons constaté le niveau de clôture de l'échéance Transaction. Vous reconnaissez qu'il est de votre responsabilité de vous informer du dernier délai de transaction et de tout écart que nous pourrions appliquer lorsque vous clôturerez une opération d'expiration. V). Nous pouvons accepter des instructions permanentes de votre part de transférer automatiquement toutes vos transactions d'expiration à la période contractuelle suivante, afin qu'elles ne soient pas automatiquement expirées. Alternativement, vous pouvez demander que nous acceptons des instructions roulantes à l'égard d'une opération d'expiration spécifique. Vous reconnaissez qu'il est de votre responsabilité de vous informer de la prochaine période contractuelle applicable à une Transaction et que la réalisation du roulement d'une Transaction peut entraîner des pertes sur votre compte. Toute entente de roulement est entièrement à notre discrétion et nous nous réservons le droit de refuser de rouler une Transaction ou des Transactions, malgré toute instruction que vous nous avez donnée, si nous déterminons, agissant raisonnablement, que pour effectuer un roulement vous obtiendriez Tout crédit ou toute autre limite imposée à vos transactions avec nous. Lorsque nous effectuons un roulement, l'opération d'expiration originale sera fermée au moment de la dernière transaction et juste avant le dernier règlement et une nouvelle opération d'expiration sera créée, et les opérations de clôture et d'ouverture seront effectuées à nos conditions normales. 6. Conditions de négociation électronique 6.1. Vous déclarez et garantissez que vous êtes au courant de tous les règlements applicables qui s'appliquent aux Services de négociation électronique que vous utilisez et que votre utilisation des Services de négociation électronique se conformera à tous les règlements applicables et au présent Contrat tel que modifié de temps à autre. 6.2. Nous n'avons aucune obligation d'accepter, d'exécuter ou d'annuler la totalité ou une partie d'une Transaction que vous souhaitez exécuter ou annuler par l'intermédiaire d'un Service de Négociation Électronique. Sans limitation de ce qui précède, nous ne sommes pas responsables des transmissions qui sont inexactes ou ne sont pas reçues par nous, et nous pouvons exécuter toute Transaction aux conditions réellement reçues par nous. 6.3. Vous nous autorisez à nous conformer à toute instruction donnée ou semblant être donnée par vous en relation avec tout service de négociation électronique que vous utilisez (instruction). Nous ne sommes pas tenus d'agir sur une instruction, ni d'exécuter ou de conclure une opération particulière, et nous n'avons pas besoin de donner des raisons pour refuser de le faire. Vous serez responsable de l'authenticité et de l'exactitude, tant sur le contenu que sur la forme, de toute instruction reçue par nous. Vous reconnaissez qu'en cas de prix ou de volumes Manifestement erronés, nous aurons le droit d'annuler la Transaction et une telle Transaction ne nous liera pas. 6.4. Vous reconnaissez avoir le droit, unilatéralement et avec effet immédiat, de suspendre ou de résilier (en tout temps, avec ou sans motif ou préavis) tout ou partie de tout service de négociation électronique ou votre accès à un service de négociation électronique, à Modifier la nature, la composition ou la disponibilité de tout service de négociation électronique, ni modifier les limites que nous avons fixées pour la négociation que vous pouvez effectuer par le biais d'un service de négociation électronique. 6.5. Conformément à la clause 4, tous les prix indiqués sur tout service de négociation électronique sont indicatifs et sont sujets à changement constant. une). L'utilisation d'un système de saisie de données à grande vitesse ou automatisé avec un service de négociation électronique ne sera autorisée qu'avec notre consentement écrit préalable, exercé à notre seule discrétion. B). Nous ne serons pas responsables des réclamations, pertes, dommages, coûts ou dépenses, y compris les honoraires d'avocats, causés directement ou indirectement, par une rupture ou un échec de tout système de transmission ou de communication ou installation informatique qui nous appartient, ni pour toute perte, , Le coût ou la responsabilité subis ou encourus par vous à la suite de l'envoi des instructions ou de toute autre communication par l'intermédiaire de l'Internet. Vous serez seul responsable de toutes les commandes et de l'exactitude de toutes les informations envoyées via Internet à l'aide de vos codes d'accès. Nous n'exécuterons pas une Commande tant que nous ne vous aurons pas confirmé l'Ordre et que la transmission d'une Commande par elle-même ne donnera pas lieu à une Transaction et / ou Contrat liant entre vous et nous. C). Il ya des risques inhérents à l'utilisation de la technologie de négociation mobile tels que la duplication de OrdersInstructions, la latence dans les prix fournis, et d'autres problèmes qui sont le résultat de la connectivité mobile. Les prix affichés sur notre plate-forme mobile sont uniquement une indication des taux exécutables et peuvent ne pas refléter le prix réel exécuté de la commande. Notre fonction mobile utilise des circuits de communication publique pour la transmission de messages. Nous ne serons pas responsables de toutes les circonstances dans lesquelles vous rencontrez un retard dans la cotation des prix ou une incapacité de négociation causée par des problèmes de transmission de réseau de réseau ou de tout autre problème en dehors de notre contrôle direct, qui comprennent mais ne sont pas limités à la force de la Le signal mobile, la latence cellulaire ou tout autre problème pouvant survenir entre vous et tout fournisseur de services Internet, fournisseur de services téléphoniques ou tout autre fournisseur de services. Certaines fonctionnalités disponibles sur notre facilité de négociation en ligne peuvent ne pas être disponibles sur notre fonctionnalité mobile. ré). Vous êtes tenu de conserver vos noms d'utilisateur et vos mots de passe en secret et de vous assurer que les tiers n'obtiennent pas l'accès à notre facilité de négociation en ligne. Sans préjudice des autres dispositions du présent Contrat, vous serez responsable de toutes les Transactions et / ou Contrats exécutés au moyen de vos Codes d'Accès, même si cela peut être illicite. E). Nous ne serons pas responsables de toute perte, responsabilité ou coût découlant de toute utilisation non autorisée de notre facilité de négociation en ligne. Nous vous demandons de nous indemniser, de nous protéger contre toute perte, responsabilité, jugement, poursuite, action, poursuite, réclamation, dommages et frais découlant de toute action ou omission de toute personne utilisant notre facilité de négociation en ligne En utilisant vos codes d'accès désignés (noms d'utilisateur et / ou mots de passe), que vous ayez ou non autorisé une telle utilisation. F). Vous êtes responsable de la fourniture du (des) système (s) informatique pour vous permettre d'accéder et / ou d'utiliser notre facilité de négociation électronique et de prendre tous les arrangements appropriés avec tous les fournisseurs de télécommunications ou, lorsque l'accès à notre facilité de négociation électronique est fourni par un serveur tiers Ce tiers, nécessaire pour obtenir l'accès à notre facilité de négociation en ligne, ni nous ni aucune société entretenant, exploitant, possédant, licenciant ou fournissant des services à nous en relation avec, notre facilité de négociation en ligne fait toute représentation ou garantie quant à la disponibilité , L'utilité, l'aptitude ou autre de tout équipement, logiciel ou arrangement. 6.7. Utilisation des services de négociation électronique a). Where we grant you access to an Electronic Trading Service we shall grant you, for the term of this Agreement, a personal, limited, non-exclusive, revocable, non-transferable and non-sub-licensable license to use the Electronic Trading Services pursuant to and in strict accordance with the Terms of this Agreement. We may provide certain portions of the Electronic Trading Services under license from third parties, and you will comply with any additional restrictions on your usage that we may communicate to you from time to time, or that are otherwise the subject of an agreement between you and such licensors. b). We are providing the Electronic Trading Services to you only for your personal use and only for the purposes, and subject to the Terms of this Agreement. c). You may not sell, lease, or provide, directly or indirectly, the Electronic Trading Services or any portion of the Electronic Trading Services to any third party except as permitted by this Agreement. You acknowledge that all proprietary rights in the Electronic Trading Services are owned by us or by any applicable third party service providers selected by us providing us with all or part of the Electronic Trading Services, or providing you with access to the Electronic Trading Services, or their respective licensors, and are protected under copyright, trademark and other intellectual property laws and other applicable law. You receive no copyright, intellectual property rights or other rights in or to the Electronic Trading Services, except those specifically set out in this Agreement. You will protect and not violate those proprietary rights in the Electronic Trading Services and honour and comply with our reasonable requests to protect our and our third party service providers contractual, statutory and common law rights in the Electronic Trading Services. If you become aware of any violation of our or our third party service providers proprietary rights in the Electronic Trading Services, you will notify us in writing immediately. d). In the event that you receive any data, information or Software via an Electronic Trading Service other than that which you are entitled to receive pursuant to this Agreement, you will immediately notify us and will not use, in any way whatsoever, such data, information or software. e). For some Electronic Trading Services the software may be downloaded by you on one or more Systems but under no circumstances are you permitted to use the Electronic Trading Service on more than one System at any one time. f). You will take all reasonable steps to ensure that no computer viruses, worms, software bombs or similar items are introduced into the System or Software you use to access our Electronic Trading Services. g). We and our licensors (as the case may be) will retain the intellectual property rights in all elements of the Software and such software and databases contained within the Electronic Trading Services and you will not in any circumstances, obtain title or interest in such elements other than as set out in this Agreement. 7.1. We may, at our absolute discretion, accept an Order from you. An Order is an offer to open or close a Transaction if our price moves to, or beyond, a level specified by you. Examples of such Orders are: a). A Stop Order, which is in an instruction to deal if our quote becomes less favourable to you and which is generally used to provide some risk protection b). A Limit Order, which is an instruction to deal if our quote becomes more favourable to you c). A Market Order, which is an instruction to deal now in a specified size at the best available price for that size d). A Contingent Order, which refers to a pair of orders stipulating that if one order is executed, then the other order will be automatically entered into and e). A One Cancels the Other Order, which refers to a pair of orders stipulating that if one order is executed, then the other order will be automatically cancelled and which might be used to provide some risk protection. You may specify that an Order is to apply: i). until the next close of business day for the relevant Underlying Market (a Day Order ), which, for the avoidance of doubt, will include any overnight trading sessions on the Underlying Market. ii). for an indefinite period (a Good Till Cancelled Order or GTC Order ), which, for the avoidance of doubt, will include any overnight trading sessions on the Underlying Market. We may, at our absolute discretion, accept standing Orders that will apply for some other specified duration. We may act on any such Order irrespective of the length of time for which the specified level in relation to that order is reached or exceeded. For the avoidance of doubt, all unspecified orders will be treated as good until cancelled orders as that term is generally understood by the market. 7.2. If your Order is triggered, we will seek to openclose the Transaction to which your Order relates, acting in accordance with our duty of best execution. In the case of a Stop Order, we will seek to openclose a Transaction at a level that is the same (but may be worse) than your stop level and in the case of a Limit Order, we will seek to openclose a Transaction at a level that is the same or better than your limit. You acknowledge and agree that the time and level at which Orders are executed will be determined by us, acting reasonably. 7.3. By using our Orders, you expressly acknowledge and agree that: a). It is your responsibility to understand how an Order operates before you place any such Order with us and that you will not place an Order unless you fully understand the terms and conditions attached to such Order. b). Whether or not we accept an Order is at our absolute discretion. Not all Orders are available on all Transactions, nor on all Electronic Trading Services. c). When you place and we accept an Order you are trading with us as principal and not dealing on the Underlying Market. d), The triggering of your Order is linked to our bid and offer prices, not the bid and offer prices on the Underlying Market. Our bid and offer prices may differ from the bid and offer prices in the Underlying Market. The effect of such is that (i) your Order may be triggered even though our bid, or offer as the case may be, moved to or through the level of your Order for only a short period and (ii) the Underlying Market never traded at the level of your Order. e). For the purposes of determining whether an Order has been triggered, we will be entitled (but not obliged), at our discretion, to disregard any prices quoted by us during any pre-market, post-market or intra-day auction periods in the relevant Underlying Market, during any intra - day or other period of suspension in the relevant Underlying Market, or during any other period that in our reasonable opinion may give rise to short-term price spikes or other distortions. f). Following your Order being triggered, we do not guarantee that a Transaction will be openedclosed, nor do we guarantee that if openedclosed it will be done so at your specified stop level or limit. g). We reserve the right both to work and to aggregate Orders. Working an Order may mean that your Order is executed in tranches at different prices, resulting in an aggregate opening or closing level for your Transaction that may differ both from your specified level and from the price that would have been attained if the Order had been executed in a single tranche. Aggregating an Order means that we combine your Order with the Orders of other clients of ours for execution as a single Order. We may do this only if we reasonably believe it is unlikely to work overall to the disadvantage of any client whose order is to be aggregated. However, the effect of aggregation may work to your disadvantage in relation to any particular Order. You acknowledge and agree that we shall not under any such circumstances have any liability to you as a result of any such working or aggregation of your Orders. h). You accept that under certain trading conditions including but not limited to highly volatile markets it may be impossible for us to execute your transactions. Under such conditions we reserve the right to execute your orders at the next best price irrespective of the fact that this may be more or less favourable to you. 8.1. We reserve the right to, without your consent, either void from the outset or amend the terms of any Transaction containing or based on any error that we reasonably believe to be obvious or palpable (a Manifest Error or Manifestly Erroneous Transaction). If, in our discretion, we choose to amend the terms of any such Manifestly Erroneous Transaction, the amended level will be such level as we reasonably believe would have been fair at the time the Transaction was entered into. In deciding whether an error is a Manifest Error we shall act reasonably and we may take into account any relevant information including, without limitation, the state of the Underlying Market at the time of the error or any error in, or lack of clarity of, any information source or pronouncement upon which we base our quoted prices. Any financial commitment that you have entered into or refrained from entering into in reliance on a Transaction with us will not be taken into account in deciding whether or not there has been a Manifest Error. 8.2. In the absence of our fraud, wilful default or negligence, we will not be liable to you for any loss, cost, claim, demand or expense following a Manifest Error (including where the Manifest Error is made by any information source, commentator or official on whom we reasonably rely). 8.3. If a Manifest Error has occurred and we choose to exercise any of our rights under clause 8.1, and if you have received any monies from us in connection with the Manifest Error, you agree that those monies are due and payable to us and you agree to return an equal sum to us without delay. 9.1. An offer to open or close a Transaction (including an Order) must be made by you, or on your behalf: orally, by telephone via our Electronic Trading Service or in such other manner as we may specify from time to time. If your usual mode of communicating with us is unavailable for any reason, you should attempt to use one of the other modes of acceptable communication set out at the beginning of this paragraph. For example, if you usually open and close Transactions via our Electronic Trading Service, but for some reason our Electronic Trading Service is not in operation, you should contact us via the telephone to open or close Transactions. Written offers to open or close a Transaction, including offers sent by fax, email (including a secure email sent via our Electronic Trading Service) or text message, will not be accepted or be effective for the purposes of this Agreement. Any communication that is not an offer to open or close a Transaction must be made by you, or on your behalf: orally, by telephone or in person in writing, by email, post, fax or in such other manner as we may specify from time to time. If sent to us by post or by fax, a communication must be sent to our head office and, if sent to us by email, it must be sent to an email address currently designated by us for that particular purpose. Any such communication will only be deemed to have been received by us upon our actual receipt thereof. 9.2. We will generally not accept an offer to open or close a Transaction received other than in accordance with Term 9.1, but if we choose to do so we will not be responsible for any loss, damage or cost that you suffer or incur arising out of any error, delay or omission in acting on such offer, or failure to act upon such offer. 9.3. If at any time you are unable, for whatever reason, to communicate with us, we do not receive any communication sent by you, or you do not receive any communication sent by us under this Agreement, we will not: a). be responsible for any loss, damage or cost caused to you by any act, error delay or omission resulting therefrom where such loss, damage or cost is a result of your inability to open a Transaction and b). except where your inability to communicate with us results from our fraud, wilful default or negligence, be responsible for any loss, damage or cost caused to you by any act, error, omission or delay resulting therefrom including without limitation, where such loss, damage or cost is a result of you inability to close a Transaction. 9.4. You acknowledge and agree that any communication transmitted by you or on your behalf is made at your risk and you authorise us to rely and act on, and treat as fully authorised and binding on you, any communication (whether or not in writing) that we reasonably believe to have been transmitted by you. You acknowledge and agree that you are not under any circumstances to authorise any agent, intermediary or third party other than yourself to act on your behalf. You acknowledge and agree that we will rely on your account number andor password to identify you and you agree that you will not disclose these details to any person not duly authorised by you. If you suspect that your account number andor password has been learnt or may be used by any other person then you must notify us immediately. 9.5. You agree that we may record our telephone conversations with you. Such records will be our sole property and you accept that they will constitute evidence of the communications between us. 9.6 In accordance with the Guidelines, we will provide information about each Transaction that we open or, as the case may be, close for you by providing you with a Statement. Statements will be posted on our Electronic Trading Service and, if so requested by you also emailed or posted to you, on or before the Business day following the day on which the Transaction is opened, or as the case may be, closed. If you elect to receive your Statements by post, we reserve the right to levy an administration charge. 9.7. You will be deemed to have acknowledged and agreed with the content of any Statement that we make available to you unless you notify us to the contrary in writing within two Business days of the date on which you are deemed to have received it in accordance with Term 9.10 below. 9.8. Our failure to provide you with a Statement does not invalidate nor make voidable a Transaction that you and we have agreed and we have confirmed to you, provided however that in the event that you believe you have opened or closed a Transaction but we have not provided you with a Statement in respect of that Transaction, any query in relation to the purported Transaction will not be entertained unless: (i) you notify us that you have not received such Statement within two Business days of the date on which you ought to have received a Statement for the purported Transaction and (ii) you can provide accurate details of the time and date of the purported Transaction. 9.9 . We may communicate with you by telephone, letter, fax, email or text message or by posting a message on our Electronic Trading Service and you consent to us telephoning you during normal business hours. We will use the address, fax number, text number, or email address specified on your account opening form or such other address or number as you may subsequently notify to us. Unless you expressly specify otherwise, you agree that we may send the following notices to you by email andor by posting them on the Electronic Trading Service: b). notice of an amendment to the way in which we provide our service to you, for example changes in the features of our Transactions, changes to the Electronic Trading Service and changes to the Margin rates that apply to our Transactions c). notice of an amendment to the Terms of this Agreement given in accordance with Term 19 (each a Message). 9.10. Any correspondence, documents, written notices, confirmations, Messages or Statements will be deemed to have been properly given: a). if sent by post to the address last notified by you to us, on the next business day after being deposited in the post b). if delivered to the address last notified by you to us, immediately on being deposited at such address c). if sent by fax or text message, as soon as we have transmitted it to any of the fax or mobile telephone numbers last notified by you to us d). if sent by email, one hour after we have transmitted it to the email address last notified by you to us and e). if posted on our Electronic Trading Service, as soon as it has been posted. 9.11. It is your responsibility to ensure, at all times, that we have been notified of your current and correct address and contact details. Any change to your address or contact details must be notified to us immediately in writing, unless we agree to another form of communication. 9.12. We are required by law to provide you with certain information about us, our services, our Transactions, our costs and charges along with copies of our Best Execution Policy and Conflicts of Interests Policy. You specifically consent to us providing you with this information by means of our website. Costs and charges will be disclosed in our Assets Section. Our Best Execution Policy, Conflicts of Interest Policy and Risk Disclosure will be provided in the section of our website that allows you to apply for an account. Alternatively, details are available by calling our dealers. 9.13. It is your responsibility to make sure that you read all notices posted on our website and on our Electronic Trading Service from time to time in a timely manner. 9.14. Although email, the internet, Electronic Trading Services and other forms of electronic communication are often a reliable way to communicate, no electronic communication is entirely reliable or always available. You acknowledge and accept that a failure or delay by you to receive any communication from us sent by email, text message or otherwise whether due to mechanical, software, computer, telecommunications or other electronic systems failure, does not in any way invalidate or otherwise prejudice that communication or any transaction to which it relates. We will not be liable to you for any loss or damage, howsoever caused, arising directly or indirectly out of a failure or delay by you or us to receive an email or other electronic communication. Further, you understand and accept that emails, text messages and other electronic communications we send to you may not be encrypted and therefore may not be secure. 9.15. You acknowledge the inherent risk that communications by electronic means may not reach their intended destination or may do so later than intended for reasons outside our control. You accept this risk and agree that a failure or delay by us to receive any offer or communication from you sent electronically, whether due to mechanical, software, computer, telecommunications or other electronic systems failure, does not in any way invalidate or otherwise prejudice that offer or communication or any transaction to which it relates. If, for any reason, we are unable to accept your offer electronically, we may, without obligation, provide you with further information advising you that your offer can be made by telephone as an alternative and we may endeavour to inform you of this. 9.16. In the event that you are granted access to our mobile dealing platform, then all use of such service will be subject both to this Agreement and to supplemental mobile dealing terms posted on our website and amended from time to time. 10. Margin amp Collateral 10.1. Upon opening a Transaction, you will be required to pay us the Margin for that Transaction, as calculated by us. Note that the Margin for certain Transactions, will be based on a percentage of the Contract Value of the Transaction and therefore the Margin due for such Transactions will fluctuate in accordance with the Contract Value. Margin is due and payable to us immediately upon opening the Transaction (and for Transactions that have a fluctuating Margin based on a percentage of the Contract Value, immediately on opening the Transaction and thereafter immediately on any increase in Contract Value taking place). 10.2. You also have a continuing Margin obligation to us to ensure that at all times during which you have open Transactions you ensure that your account balance, taking into account all realised or unrealised profits and losses (PampL), is equal to at least the Initial Margin that we require you to have paid to us for all of your open Transactions. If there is any shortfall between your account balance (taking into account PampL) and your total Initial Margin requirement, you will be required to deposit additional funds into your account. These funds will be due and payable to us for our own account, immediately on your account balance (taking into account PampL) falling below your Initial Margin requirement. 10.3. Details of Margin amounts paid and owing by you are available by logging on to our Electronic Trading Services or by telephoning our dealers. You acknowledge: a). that it is your responsibility to be aware of, and further that you agree to pay, the Margin required at all times for all Transactions that you open with us b). that your obligation to pay Margin will exist whether or not we contact you regarding an outstanding Margin obligation and c). that your failure to pay any Margin required in relation to your Transactions will be regarded as an Event of Default for the purposes of Term 13. 10.4. Margin payments must be made in the form of cleared funds unless, by separate written agreement, we accept other assets from you as collateral for payment of Margin. In the event that any applicable debit card authority or other paying agent declines to transfer funds to us for any reason whatsoever then we may, at our absolute discretion, treat any Transaction entered into by us in reliance on receipt of those funds as void from the outset or close it at our then prevailing price, and recover any losses arising from the voidance or closure of the Transaction from you. We may reserve the right to stipulate the method of payment to be used by you for the payment of Margin. 10.5. In making any calculation of the Margin payments that we require from you under this Term 10, we may, at our absolute discretion, have regard to your overall position with us andor an Associated Company of ours including any of your net unrealised losses (i. e. losses on open positions). We will also have regard to the rules of any Underlying Market that requires payments of Margin to be made in respect of any Transaction or any Instrument underlying any Transaction. 10.6 . We are not under any obligation to keep you informed of your account balance and Margin required (i. e. to make a Margin Call) however if we do so the Margin Call may be made by telephone call, post, fax, email or text message. The Margin Call will be deemed to have been made as soon as you are deemed to have received such notice in accordance with Term 9.10. We will also be deemed to have made a demand on you if: a). we have left a message requesting you to contact us and you have not done so within a reasonable time after we have left such a message or b). if we are unable to leave such a message and have used reasonable endeavours to attempt to contact you by telephone (at the telephone number last notified to us by you) but have been unable to contact you at such number. Any message that we leave for you requesting you to contact us should be regarded by you as extremely urgent unless we specify to the contrary when we leave the message. You acknowledge and accept that what constitutes a reasonable time in the context of this Term may be influenced by the state of the Underlying Market and that, according to the circumstances, that could be a matter of minutes or even immediately. It is your responsibility to notify us immediately of any change in your contact details and to provide us with alternative contact details and ensure that our calls for Margin will be met if you will be uncontactable at the contact address or telephone number notified to us (for example because you are travelling or are on holiday, or you are prevented from being in contact because of a religious holiday). We will not be liable for any losses, costs, expenses or damages incurred or suffered by you as a consequence of your failure to do so. 10.7. We will be entitled, at any time, to increase or decrease the Margin required from you on open Transactions. You agree that, regardless of the normal way in which you and we communicate, we will be entitled to notify you of a change to Margin levels by any of the following means: telephone, post, fax, email, text message or by posting notice of the increase on our website. Any increase in Margin levels will be due and payable immediately on our demand, including our deemed demand in accordance with Term 10.6. We will only increase Margin requirements where we reasonably consider it necessary, for example but without limitation, in response to or in anticipation of any of the following: a). a change in the volatility andor liquidity in the Underlying Market or in the financial markets more generally b). economic news c). a company whose Instruments represent all or part of your Transaction becoming insolvent, being suspended from trading or undertaking a Corporate Event d). you changing your dealing pattern with us andor an Associated Company of ours e). your credit circumstances changing f). your exposure to us andor an Associated Company of ours being concentrated in a particular Underlying Market or Sector. 10.8 In addition, and without prejudice to any rights to which we may be entitled under this Agreement or any Applicable Laws, Rules andor Regulations we shall have a general lien on all Assets and property held on your behalf by us until the satisfaction of all your obligations to us. Without limitation, such general lien shall comprise the credit balances on your Accounts and the value of your open positions with us. We may, in our absolute discretion and without notice to you, apply andor transfer any or all such Assets which you have deposited at any time with us or which may at any time be in our possession or control or carried on our books for any purpose, including safe keeping, between any of your Accounts with us and combine or set off between accounts and convert any currency into another. Without prejudice to any other rights to which we may be entitled, we may at any time and without notice to you set-off any amounts (whether actual or contingent, present or future) at any time owing between you and us paying you the difference. 10.9. You must be aware that CFD transactions carry a high degree of risk. The amount of initial margin may be small relative to the value of the actual instrument you are trading so that transactions are leveraged or geared. A relatively small market movement may have a disproportionately large impact on the Client position and overall account. Leverage allows a client to initiate trades of much larger nominal value without having to fund the whole amount. Instead a much smaller amount (margin) is used in order to initiate a trade. For example, 50:1 leverage, also known as 2 margin requirement, means 2,000 of equity is required to initiate a trade on an instrument with a nominal value of 100,000. Leverage increases both upside and downside risk as the account is now that much more sensitive to price movements Our procedure for determining leverage is subject to a client by client basis which is determined among others by the assessment of client appropriateness and scoring metrics which allow the client a predetermined leverage based on knowledge and experience. For more information, please contact our Customer Support. 11. Commissions, Fees amp Charges 11.1. You agree to pay us such fees and charges (including, without limitation, spreads, charges, interest and other fees) at such rates as are notified by us to you from time to time or published on our Online Trading Facility. By accepting these Terms and Conditions, you acknowledge that you have read, understood and accepted the information under the Assets Section page posted on our website, in which all such Commissions and Charges (including, without limitation, spreads, charges, interest and other fees) are explained. 11.2. We reserve the right to amend, alter, modify, delete or add to any of these Commissions and Charges at any time and at our sole discretion. When these Commissions and Charges are modified (the Changes) we will post such Changes on our Online Trading Facility andor otherwise notify you of such Changes, each such notification of which shall be deemed as sufficient notice and it is your duty to consult andor to check regularly the information posted under the Spreads and Conditions Schedule on our Online Trading Facility regarding any such Changes. Therefore, you should review the Spreads and Conditions Schedule on our Online Trading Facility from time to time so as to ensure that you will be aware of any such Changes. Except if, and then to the extent provided otherwise in this Agreement, all Changes shall be effective five (5) calendar days after their initial posting on our Online Trading Facility, or as of the first time that you access andor use our Online Trading Facility after such amendments are made, whichever is sooner. Your continued use of our Online Trading Facility after the publication of any Changes shall be considered as your agreement to such Changes and shall be governed by those Terms and Conditions, as modified. If you do not wish to be bound by those Changes, you should cease to use our Online Trading Facility and inform us in writing, immediately. 11.3. In addition to the Commissions, Fees and Charges mentioned above, you shall be responsible for the payment of any other fees and charges that may be incurred as a result of the provision of our Services to you, including, without limitation, all applicable VAT (if any) and other duties andor taxes, and all other fees incurred by us in connection with any Transaction andor Contract andor in connection with maintaining a client relationship with you. 11.4. In addition, we (andor our Associates, Business Introducers, Tied Agents or other third parties) may share andor benefit from commission, spread, mark-up, mark-down or any other remuneration in respect of any Transactions andor Contracts entered into by us andor in respect of any Transactions andor Contracts carried out on your behalf. Details of any such remuneration or sharing arrangement are not explicitly set out on the relevant SettlementTrade Confirmations. We may, upon reasonable request, to the extent possible and at our sole discretion, to disclose to you the amount of any such commission, mark-up, mark-down or any other remuneration paid by us to any Associate, Business Introducer or other third party. 11.5. You acknowledge and accept that in the case of no activity, including funding or trading in your account within a period of sixty (60) calendar days or more we reserve the right to classify your account as an Inactive Account (Inactive Account) and furthermore reserve the right to charge you an administrative fixed monthly fee of ten Euros (10.00) or alternative currency equivalent. In the event that your account balance is zero we reserve the right to classify your account as dormant. To reactivate your account you are required to communicate directly with the customer support department. 11.6. Unless determined and stated otherwise in the terms agreed upon by mutual consent of the Parties, all Commissions and Charges and other fees and charges shall be regarded as being due and payable immediately. Unless specified otherwise in these Terms and Conditions, any sums due to us pursuant to these Terms and Conditions may be deducted by us from the proceeds of any transaction or debited from your Account(s) with us. In the event of late payment by you, overdue amounts shall bear interest at a rate that we shall reasonably determine. 11.7. If we receive or recover any amount in respect of any of your obligations in a currency other than that in which such amount is payable, whether pursuant to a judgment of any court or otherwise, you will indemnify us and hold us harmless from and against any cost (including costs of conversion) and loss suffered by us as a result of receiving such amount in a currency other than the currency in which it is due. 11.8. We offer the possibility to open Islamic (Swap-free) Accounts with us. Swap-free trading accounts are available only to those clients who cannot use swaps owing to their religious beliefs. Accordingly, in all instances where a request for an Islamic (Swap-free) Account is filed with us, we reserve the right to require an adequate justification for andor proof of the necessity or need of any such conversion. Furthermore, we reserve the right to refuse the processing of any such request for any reason whatsoever, without being obliged to provide any explanation or justification. 11.9. While a client may file a request for an Islamic (Swap-free) trading account at any time, the filing of any such request entails that all of such clients other real trading Accounts with us will be converted into Swap-free trading accounts also, without any further notice being required. Conversion of a real trading Account to a Swap-free trading account is performed by our Back-Office Department only upon the request and consent of those clients who complete and submit a request for an Islamic (Swap-free) Account. Upon the receipt of such a duly signed and executed request, we shall evaluate the request and any ancillary documentation submitted to us and shall inform the client who requested the conversion by e-mail whether the request is accepted or not. 11.10. Clients are not allowed to use Swap-free Accounts to make profits from Swaps and may not request the payment of any Swap amounts that have been lost as a result of converting their real trading Account(s) into one or more Swap-free Account(s) for the period during which their real trading Account(s) hashave been converted into one or more Swap-free account(s). 11.11. We reserve the right to revoke the Swap-free status granted to any real trading Account at any time without being obliged to provide any explanation or justification. Furthermore, in the event that we detect any form of abuse, fraud, manipulation, cash-back arbitrage, carry trades, or other forms of deceitful or fraudulent activity in regard to any Swap-free Account of any client, we reserve the right, at any time: a). with immediate effect, to revoke the Swap-free status from any and all real trading Accounts of such client that have been converted to a Swap-free trading Account b). to correct and recover any un-accrued Swaps and any related un-accrued interest expenses and or costs pertaining to any and all of such clients Swap-free trading Accounts during the period for which such Accounts were converted into Swap-free trading Accounts andor c). with immediate effect, to close all trading Accounts of such client with us, nullify all trades carried out in such clients trading Accounts with us and cancel and all profits or losses garnered in such clients trading Accounts with us. 12.1. You must comply with the following when making payments to us: a). Payments due (including Margin payments) will, unless otherwise agreed or specified by us, be required in currencies specified by us. b). You may make any payment due to us by any of the following methods: i). debit or credit card or ii). direct bank transfer. Please note that we reserve the right to levy a reasonable administration charge for processing your payments. c). We do not accept payments from you by cash or cheque. d). In determining whether to accept payments from you under this clause, we will have utmost regard to our duties under law regarding the prevention of fraud and money laundering. To this end, we may at our absolute discretion having regard to the law, reject payments from you or a third party or any other person other than yourself and return funds to source. In particular, we will not accept payments from a bank account if it is not evident to us that the bank account is in your name. 12.2. You should be aware of the following when you open a Transaction or deposit money into your account in a Currency other than your base Currency (i. e. the currency in which your Account with us is denominated): a). It is your responsibility to make yourself aware of the Currency that is designated as your base currency. Details of your base currency are available on our Electronic Trading Service. b). Some Transactions will result in profitloss being accrued in a Currency other than your Base Currency. The Assets Section specify the Currencies in which various Transactions are denominated, or alternatively such information is available from our client support team on request. c). We reserve the right to change the way in which we manage andor convert your non-Base Currency balances at any time in the future by providing you with ten (10) calendar days prior written notice. 12.3. We will be under no obligation to remit any money to you if that would reduce your account balance (taking into account running profits and losses) to less than the Margin payments required on your open Transactions. Subject thereto and to Term 12.4, money standing to the credit of your account will be remitted to you if requested by you. Where you do not make such a request, we will be under no obligation to, but may, at our absolute discretion, remit such monies to you. All bank charges howsoever arising will, unless otherwise agreed, be for your account. The manner in which we remit monies to you will be at our absolute discretion, having utmost regard to our duties under law regarding the prevention of fraud and money laundering. We will normally remit money in the same method and to the same place from which it was received. However, in exceptional circumstances we may, at our absolute discretion, consider a suitable alternative. 12.4 . Without prejudice to our right to require payment from you in accordance with Terms 12.1 and 12.2, we will at any time have the right to set off any losses incurred in respect of, or any debit balances in, any accounts (including a joint account and an account held with an Associated Company of ours) in which you may have an interest against any sums or other assets held by us for or to your credit on any other account (including any joint account and any account held with an Associated Company of ours) in which you may have an interest. If any loss or debit balance exceeds all amounts so held, you must forthwith pay such excess to us whether demanded or not. You also authorise us to set off sums held by us for or to your credit in a joint account against losses incurred by the joint account holder. You also authorise us to set off any losses incurred in respect of, or any debit balances in, any account held by you with an Associated Company of ours against any credit on your account(s) (including a joint account) with us. 13. Default amp Default Remedies 13.1. Each of the following constitutes an Event of Default: a). your failure to make any payment (including any payment of Margin) to us or to any Associated Company of ours in accordance with the conditions set out in Term 11 b). your failure to perform any obligation due to us c). where any Transaction or combination of Transactions or any realised or unrealised losses on any Transactions or combination of Transactions opened by you results in your exceeding any credit or other limit placed on your dealings d). if you are an individual, your death or your incapacity e). the initiation by a third party of proceedings for your bankruptcy (if you are an individual) or for your winding-up or for the appointment of an administrator or receiver in respect of you or any of your assets (if you are a company) or (in both cases) if you make an arrangement or composition with your creditors or any other similar or analogous procedure is commenced in respect of you f). where any representation or warranty made by you in this Agreement is or becomes untrue g). if the Company suspects that the Client is engaged into money laundering activities or terrorist financing or card fraud or other criminal activities h). the Company reasonably suspects that the Client opened the Client Account fraudulently i). you are or become unable to pay your debts as and when they fall due or j). any other circumstance where we reasonably believe that it is necessary or desirable to take any action in accordance with Term 13.2 to protect ourselves or all or any of our other clients. 13.2. If an Event of Default occurs in relation to your account(s) with us or in relation to any account(s) held by you with an Associated Company of ours, we may, at our absolute discretion, at any time and without prior notice: a). close or part-close all or any of your Transactions at a Closing Level based on the then prevailing quotations or prices in the relevant markets or, if none, at such levels as we consider fair and reasonable andor delete or place any Order on your account with the aim of reducing your exposure and the level of Margin or other funds owed by you to us b). convert any Currency balances on your account into another Currency c). exercise rights of set-off under Term 12.4, retain any funds, investments (including any interest or other payment payable thereon) or other assets due to you, and sell them without notice to you at such price and in such manner as we, acting reasonably, decide, applying the proceeds of sale and discharging the costs of sale and the sums secured under this clause d). charge you interest on any money due, from close of business on the date when monies first fell due until the date of actual payment at a reasonable rate not exceeding four per cent (4) above the applicable central banks base rate from time to time e). close all or any of your accounts held with us of whatever nature and refuse to enter into further Transactions with you. f). restrict the Clients trading activity until the Company can reasonably determine that an Event of Default occurred. g). in the case of fraud, forgery or use of stolen cards reverse the funds back to real owner or according to the instructions of the law enforcement authorities of the relevant country, or of the credit card company or of another financial institution. h). cancel or revoke any Benefits awarded. i). take legal action for any losses suffered by the Company. 13.3. You acknowledge and agree that, in closing out Transactions under this Term 13, it may be necessary for us to work the order. This may have the result that your Transaction is closed out in tranches at different bid prices (in the case of Sells) or offer prices (in the case of Buys), resulting in an aggregate closing level for your Transaction that results in further losses being incurred on your account. You acknowledge and agree that we shall not have any liability to you as a result of any such working of your Transactions. 14.1. If you are a Retail Client all funds which you transfer to us in connection with your Account will be treated as client money for the purposes of the Guidelines. This means that such funds will be segregated from our money and will not be used by us in the course of our business. The funds will be placed into either: a). a client money bank account at an approved bank in the EEA andor b). an approved client money bank account, outside the EEA. In such circumstances, the local legal and regulatory regime may result in a lower level of protection for you in the event of the insolvency or equivalent event of the entity with whom your money is held, than you would receive within the EEA. 14.2. If there has been no action by you in respect of movement on your Account for a period of at least six (6) years and we have been unable to contact you, we may cease to treat any money held on your behalf as client money and, accordingly, release it from our client bank accounts. Such money will, however, remain owing to you and we will make and retain records of all balances released from client bank accounts and will undertake to make good any valid claims against any released balances. 14.3. It is not our policy to pay interest on monies held by us, and you agree to waive any entitlement to interest. 15. Indemnity and liability 15.1. Neither we nor our directors, officers, employees or agents shall be liable for any losses, damages, costs or expenses incurred or suffered by you under this Agreement unless arising directly from our or their respective gross negligence, wilful default or fraud. In no circumstances shall we have any liability for consequential loss or special damage. Nothing in this Agreement will limit our liability for death or personal injury resulting from our negligence. 15.2. We will not provide any tax advice (or any other advisory service). We shall not at any time be deemed to be under any duty to provide tax advice. Without limitation, we do not accept liability for any adverse tax implications of any Transaction whatsoever. 15.3. Without limitation, we do not accept any liability by reason of any delay or change in market conditions before any particular Transaction is affected. 15.4. We shall not be liable for any partial or non-performance of our obligations hereunder by reason of any cause beyond our reasonable control, including without limitation any breakdown, malfunction or failure of transmission, communication or computer facilities, industrial action, acts and regulations of any governmental or supra national bodies or authorities or the failure of any relevant third party, intermediate broker, agent or principal of ourselves, custodian, sub-custodian, dealer, exchange, clearing house or regulatory or self-regulatory organisation, for any reason, to perform its obligations. 15.5. Without prejudice to any other clause of this Agreement, we will have no liability to you in relation to any loss that you suffer as a result of any delay or defect in or failure of the whole or any part of our Electronic Trading Services software or any systems or network links or any other means of communication. We will have no liability to you, whether in contract or in tort (including negligence) in the event that any computer viruses, worms, software bombs or similar items are introduced into your computer hardware or software via our Electronic Trading Services, provided that we have taken reasonable steps to prevent any such introduction. 15.6. You will make all your own decision to access andor use our Online Trading Facility or to enter into or execute any Transaction andor Contract. You acknowledge and agree that our Electronic Trading Service does not and will not serve as the primary basis for any of your investment decisions concerning your Accounts. You are solely responsible for any investment or trading decisions you make with respect to products identified on our Online Trading Facility and neither we, nor our directors, officers, shareholders, partners, members employees, agents, service providers, legal representatives andor Affiliates (together our Associates) shall be responsible for determining whether any Transaction or Contract you enter into is suitable, appropriate or advisable. Neither we, nor our Associates are and will be, by virtue of providing our Online Trading Facility, an advisor or fiduciary for you or any Authorized Person. 15.7. You acknowledge that: (a) any market information or third party recommendations communicated to you or any Authorized Person, by us or any Associate, does not constitute advice to enter into any Transaction andor Contract (b) such information or recommendations, although based upon information obtained from sources believed by us to be reliable, may be based solely on a third partys opinion and that such information may be incomplete and may be unverified (c) we make no representation, warranty or guarantee as to, and shall not be responsible for, the accuracy or completeness of any information or recommendations furnished to you or any Authorized Person and (d) we make no representations concerning the tax implications or treatment of trades entered into by you pursuant to these Terms neither we, nor our Associates accept any liability for any adverse tax implications of any Transaction whatsoever. 15.8. We shall have no obligation to contact you to advise upon appropriate action in light of changes in Market Conditions (including, without limitation, Market Disruptions) or otherwise. You acknowledge that the Market in leveraged derivatives is highly speculative and volatile and that, following execution of any transaction, you are solely responsible for making and maintaining contact with us and for monitoring open positions and ensuring that any further instructions are given on a timely basis. In the event of any failure to do so, we can give no assurance that it will be possible for us to contact you and we accept no liability for loss alleged to be suffered as a result of any failure by you to do so. Without limitation, neither we, nor our Associates accept any liability by reason of any delay or change in market conditions before any particular Transaction is effected. 15.9. Without limitation, neither we nor any of our Associates shall be liable for any loss arising from any act or omission of any Agent, Introducing Broker, Authorized Person or other third party who performs services for you. 16. Representations amp Warranties 16.1. You represent and warrant to us, and agree that each such representation and warranty is deemed repeated each time you open or close a Transaction by reference to the circumstances prevailing at such time, that: a). the information provided to us in your application form and at any time thereafter is true and accurate in all respects b). you are duly authorised to execute and deliver this Agreement, to open each Transaction and to perform your obligations hereunder and thereunder and have taken all necessary action to authorise such execution, delivery and performance c). you will enter into this Agreement and open each Transaction as principal d). any person representing you in opening or closing a Transaction will have been, and (if you are a legal entity) the person entering into this Agreement on your behalf is, duly authorised to do so on your behalf e). where applicable, you have obtained all governmental or other authorisations and consents required by you in connection with this Agreement and in connection with opening or closing Transactions and such authorisations and consents are in full force and effect and all of their conditions have been and will be complied with f). execution, delivery and performance of this Agreement and each Transaction will not violate any law, ordinance, charter, by-law or rule applicable to you, the jurisdiction in which you are resident, or any agreement by which you are bound or by which any of your assets are affected g). if you are an employee or contractor of a financial services firm or any other firm that has controls over the financial transactions in which its employees and contractors deal, you will give us proper notice of this and of any restrictions that apply to your dealing h). you will not use our prices for any purpose other than for your own trading purposes, and you agree not to redistribute our prices to any other person whether such redistribution be for commercial or other purposes i). you will use the services offered by us pursuant to this Agreement in good faith and, to this end, you will not use any electronic device, software, algorithm, or any trading strategy (Device) that aims to manipulate or take unfair advantage of the way in which we construct, provide or convey our prices. You agree that using a Device whereby in your dealings with us you are not subject to any downside market risk will be evidence that you are taking unfair advantage of us j). you have considered your own Financial circumstances, needs and objectives and concluded that dealing in Trading Activities is appropriate for you. You warrant that you understand the Risks, Terms and Conditions of Transactions entered into with the Company, (regardless of information supplied by the Company) and are willing to take on those Risks k). the Company does not, nor do any of its Directors, Officers, Agents or Employees, guarantee repayment of Capital or Payment of Income in relation to any funds deposited with the Company or any Transactions undertaken l). no part of any funds remitted by you have been the proceeds of any illegal activity or used for any terrorist financing or money laundering activities. You agree to provide such information related to your business and financial affairs as may be reasonably requested by the Company in order to comply with the Anti-Money Laundering and Countering Financing of Terrorism Act or other Legislative Requirements and m). you are the Owner and Sole Beneficiary of the Account. If you are not the Sole Beneficiary of the Account, you must fill out and send to the Company the Joint Account Form. You must indicate the names and details of the other Beneficiaries on the Declaration form. 16.2. You have read and understood the Risk Disclosure Statement. which forms part of this Agreement and agree to all its Conditions. In the absence of our fraud, wilful default or negligence, we give no warranty regarding the performance of our website(s), our Electronic Trading Services or other software or their suitability for any equipment used by you for any particular purpose. 16.3. Any breach by you of a warranty given under this Agreement, renders any Transaction voidable from the outset at our discretion. 17. Market Abuse amp Prohibited Trading Techniques 17.1. You agree that you shall not take any action or enter into any course of conduct which would breach Applicable Regulations andor will or may alter, distort or manipulate the relevant underlying market in relation to any Transaction contemplated by this Agreement. 17.2. You shall not unlawfully access or attempt to gain access, reverse engineer or otherwise circumvent any security measures that we have applied to our Online Trading Facility andor computer system(s). If, at our sole discretion, we were to determine that you are in breach of this clause, we reserve the right to take all action as we see fit, including, without limitation, completely blocking your access to our Online Trading Facility, blocking andor revoking your Access Codes andor terminating your Account. Under these circumstances, we reserve the right to seize any profits andor revenues generated directly or indirectly by exercising any such prohibit trading activity and we shall be entitled to inform any interested third parties of your breach of this clause we have, and will continue to develop any tools necessary to identify fraudulent andor unlawful access and use of our Online Trading Facility any dispute arising from such fraudulent andor or unlawful trading activity will be resolved by us in our sole and absolute discretion, in the manner we deem to be the fairest to all concerned that decision shall be final andor binding on all participants no correspondence will be entered into. 17.3. It is absolutely prohibited to use any software. which we determine, at our sole discretion, to have as its purpose to apply any kind of artificial intelligence analysis to our Online Trading Facility andor computer system(s) with an ultimate goal to gain unfair advantage and exploit our trading facility in the event that we determine, at our own discretion, that any such artificial intelligence software has been used, or is being used, we reserve the right to take all action as we see fit, including, without limitation, completely blocking access to our Online Trading Facility, blocking andor revoking your Access Codes andor terminating your Account. Under these circumstances, we reserve the right to seize any profits andor revenues generated directly or indirectly by exercising any such prohibit trading activity and or charge you with extra fees. In addition, we shall be entitled to inform any interested third parties of your breach of this clause we have, and will continue to develop any tools necessary to identify fraudulent andor unlawful access and use of our Online Trading Facility any dispute arising from such fraudulent andor or unlawful trading activity will be resolved by us in our sole and absolute discretion, in the manner we deem to be the fairest to all concerned that decision shall be final andor binding on all participants no correspondence will be entered into. Moreover, it is absolutely prohibited to use any software in such a way which can cause serious negative impact on the performance of our servers and may prevent us from achieving the best possible result for our clients as regards the execution of their orders. In the event that we identify any such activity, we reserve the right to take all action as we see fit, including, without limitation, completely blocking access to our Online Trading Facility, blocking andor revoking your Access Codes andor immediately terminating your Account. Moreover, you acknowledge that once your Account has been terminated we may liquidate any outstanding contractspositions you have with us. In view of the above, please note that you will be strictly prohibited from opening any new trading Account(s) and trade with our Company. Nonetheless, in cases where you may successfully open an Account and trade with our Company due to any technical andor human error, we reserve every right to immediately close your Account upon identification, nullify any profitloss generated and refund the original amount of deposit, excluding any deposit and withdrawal charges. 17.4. Internet, connectivity delays, and price feed errors sometimes create a situation where the price(s) displayed on our Online Trading Facility do(es) not accurately reflect market prices. The concept of using trading strategies aimed at exploiting errors in prices andor concluding trades at off-market prices andor by taking advantage of internet delays (commonly known as arbitrage . sniping or scalping hereinafter, collectively, referred to as Arbitrage ), cannot exist in an OTC market where the client is buying or selling directly from the principal accordingly, we reserve the right, at our sole discretion, NOT to permit the abusive exploitation of Arbitrage on our Online Trading Facility andor in connection with our Services any Transactions or Contracts that rely on price latency arbitrage opportunities may be revoked, at our sole discretion and without prior notice being required furthermore, in those instances, we reserve the right, at our sole discretion and without prior notice being required: a). to make the necessary corrections or adjustments on the Account(s) involved (including, without limitation, adjusting the price spreads available to the client) b). to restrict the Account(s) involved access to streaming, instantly tradable quotes (including, without limitation, providing manual quotations only and submitting any Orders to our prior approval) c). to retrieve from the Account(s) involved any historic trading profits that we can document as having been gained through such abuse of liquidity at any time during the client relationship d). to terminate the client relationship andor close all Accounts involved (including, without limitation all other Accounts held by the same Account holder with us) immediately by giving written notice andor e). to inform any interested third parties. Any indication or suspicion, in our sole discretion, of any form of arbitrage (including but not limited to risk free profiting), abuse (including but not limited to participants trading activity patterns that indicate that the participant solely aims to benefit financially without being genuinely interested in trading in the markets andor taking market risk), internal hedging in coordination with other parties, abuse of our no negative balance policy, fraud, manipulation, cash-back arbitrage or any other forms of deceitful or fraudulent activity, will constitute all Transactions carried andor profits or losses garnered as invalid. In these circumstances, we reserve the right to closesuspend (either temporarily or permanently) all of the Clients trading Accounts andor cancel all Transactions. In view of the above, please note that you will be strictly prohibited from opening any new trading Account(s) and trade with our Company. Nonetheless, in cases where you may successfully open an Account and trade with our Company due to any technical andor human error, we reserve every right to immediately close your Account upon identification, nullify any profitloss generated and refund the original amount of deposit, excluding any deposit and withdrawal charges. We have, and will continue to develop any tools necessary to identify fraudulent andor unlawful access and use of our Online Trading Facility any dispute arising from such fraudulent andor or unlawful trading activity will be resolved by us in our sole and absolute discretion, in the manner we deem to be the fairest to all concerned that decision shall be final andor binding on all participants no correspondence will be entered into. 17.5. We shall have no obligation to contact you to advise upon appropriate action in light of changes in Market Conditions (including, without limitation, Market Disruptions) or otherwise. You acknowledge that the Over-The-Counter Market in leveraged Financial Instruments is highly speculative and volatile and that, following execution of any transaction, you are solely responsible for making and maintaining contact with us and for monitoring your open positions and ensuring that any further instructions are given on a timely basis. In the event of any failure to do so, we can give no assurance that it will be possible for us to contact you and we accept no liability for loss alleged to be suffered as a result of any failure by you to do so. 17.6. Without prejudice to any other provisions of this Agreement, you agree to indemnify us and hold us, our Affiliates and any of our Associates, harmless from and against any and all liabilities, losses, damages, costs and expenses, including, without limitation, legal fees and expenses incurred in connection with andor directly or indirectly related with, any fraudulent andor unlawful access and use by you of our Online Trading Facility andor the prevention andor remediation thereof, provided that any such liabilities, losses, damages, costs and expenses would not have not arisen, but for our gross negligence, fraud or wilful default. 17.7. The Company may allow you to manage more than one trading accounts by using its various trading platforms. Such offering is only available for the management of more than one trading accounts belonging to you. You hereby represent, warrant, and agree that you will not use this facility to manage trading accounts not belonging to you without obtaining the Companys prior written consent. 18. Force Majeure Events 18.1. We may, in our reasonable opinion, determine that an emergency or an exceptional market condition exists (a Force Majeure Event ), in which case we will, in due course, inform the Commission and take reasonable steps to inform you. A Force Majeure Event will include, but is not limited to, the following: a). any act, event or occurrence (including without limitation any strike, riot or civil commotion, act of terrorism, war, industrial action, acts and regulations of any governmental or supra national bodies or authorities) that, in our opinion, prevents us from maintaining an orderly market in one or more of the Instruments in respect of which we ordinarily deal in Transactions b). the suspension or closure of any market or the abandonment or failure of any event on which we base, or to which we in any way relate, our quote, or the imposition of limits or special or unusual terms on the trading in any such market or on any such event c). the occurrence of an excessive movement in the level of any Transaction andor the Underlying Market or our anticipation (acting reasonably) of the occurrence of such a movement d). any breakdown or failure of transmission, communication or computer facilities, interruption of power supply, or electronic or communications equipment failure e). failure of any relevant supplier, intermediate broker, agent or principal of ours, custodian, sub-custodian, dealer, exchange, clearing house or regulatory or self-regulatory organisation, for any reason, to perform its obligations. 18.2. If we determine that a Force Majeure Event exists, we may, at our absolute discretion, without notice and at any time, take one or more of the following steps: a). increase your Margin requirements b). close all or any of your open Transactions at such Closing Level as we reasonably believe to be appropriate c). suspend or modify the application of all or any of the clauses of this Agreement to the extent that the Force Majeure Event makes it impossible or impracticable for us to comply with the Term or Terms in question or d). alter the Last Dealing Time for a particular Transaction. 19. Amendment, Termination and Liquidation of Accounts 19.1. We may amend this Agreement and any arrangements made hereunder at any time by written notice to you. You will be deemed to accept and agree to the amendment unless you notify us to the contrary within ten (10) Business days of the date of our amendment notice. If you do object to the amendment, the amendment will not be binding on you, but your account will be Suspended and you will be required to close your account as soon as is reasonably practicable. Any amendment to this Agreement will come into effect on the date specified by us which will, in most cases, be at least ten (10) Business days after you are deemed to have received notice of the amendment in accordance with Term 9.10 (unless it is impractical in the circumstances to give 10 days notice). Any amended agreement will supersede any previous agreement between us on the same subject matter and will govern any Transaction entered into after, or outstanding on, the date the new edition comes into effect. We will only make changes for good reason, including but not limited to: a). making this Agreement clearer b). making this Agreement more favourable to you c). reflecting legitimate increases or reductions in the cost of providing our service to you d). providing for the introduction of new systems, services, changes in technology and products e). rectifying any mistakes that may be discovered in due course f). reflecting a change of Applicable Regulations or law. 19.2. This Agreement and any arrangements hereunder may be Suspended or terminated by either party upon giving the other party written notice of Suspension or termination, which will take effect immediately, unless otherwise specified in the notice. Any such Suspension or termination will not affect any obligation that may already have been incurred by either party in respect of any outstanding Transaction or any legal rights or obligations that may already have arisen under this Agreement or any dealings made thereunder. 19.3. Without prejudice to any other provisions of this Agreement, in particular, but without limitation, those pertaining to Events of Default as described in Term 13.1, the Client relationship under this Agreement shall remain in force until terminated by either Party. Unless required by Applicable Laws, Rules andor Regulations either Party may terminate this Agreement (and the relationship between us) by giving seven (7) calendar days written notice of termination to the other. We may terminate this Agreement immediately, however, if you fail to observe or perform any provision of this Agreement or in case of an Event of Default, other than in the case of Force Majeure. 19.4. Upon terminating this Agreement, all amounts payable by you to us will become immediately due and payable including (but without limitation): a). all outstanding fees, charges and commissions b). any dealing expenses incurred by terminating this Agreement and c). any losses and expenses realised in closing out any Transaction or Contract, or settling or concluding outstanding obligations incurred by us on your behalf. On termination, we shall complete all Transactions andor Contracts that are already entered into or under execution and these Terms and Conditions shall continue to bind both parties in relation to such Transactions andor Contracts. We shall be entitled to deduct all amounts due to us before transferring any credit balances on any Account(s) to you and we shall be entitled to postpone such transferring until any and all Transactions andor Contracts between you and us are closed. Furthermore, we shall be entitled to require you to pay any charges incurred in transferring your investments. Termination shall not affect our outstanding rights and obligations in particular, without limitation, relating to the Indemnities and Limitation of Liability Clauses and Transactions andor contracts which shall continue to be governed by this Agreement and the particular clauses agreed upon by and between you and us in relation to such Transactions andor Contracts, until all obligations have been fully performed. In the event that you involve us, directly or indirectly, in any type of fraud, we reserve the right, at our sole discretion and without prejudice to any other rights we may have under this Agreement, to reverse all previous Transactions andor Contracts, which would or could place our interests andor any of our (other) clients interests at risk. 19.5. This is the most recent version of this Agreement, as released and posted as of 29 th November 2016. This version of the Agreement modifies, replaces and supersedes all prior versions of this Agreement. All amended terms shall be effective five (5) calendar days after their initial posting on our website(s), or as of the first time that you access andor use our Online Trading Facility after such amendments were made, whichever is sooner. 20. Queries, Complaints and Disputes 20.1. Any queries should be raised with our customer support department. Unresolved queries and complaints are handled by our compliance department according to our Complaints Handling Policy. which is available on our website(s). If you are dissatisfied with the result of our Compliance Departments investigation or with any action taken by us as a result thereof, you may be able to refer the complaint to the Financial Ombudsman of the Republic of Cyprus Service for further investigation. 20.2. Without prejudice to any of our other rights to close a Transaction under this Agreement, in any case where we are in dispute with you in respect of a Transaction or alleged Transaction or any communication relating to a Transaction, we may, at our absolute discretion and without notice, close any such Transaction or alleged Transaction, where we reasonably believe such action to be desirable for the purpose of limiting the maximum amount involved in the dispute, and we will not be under any obligation to you in connection with any subsequent movement in the level of the Transaction concerned. If we close one or more of your Transactions under this Term, such action will be without prejudice to our right to contend in relation to any dispute that such Transaction had already been closed by us or was never opened by you. We will take reasonable steps to inform you that we have taken such action as soon as practicable after doing so. Where we close a Transaction or alleged Transaction in accordance with this Term, the closing will be without prejudice to your rights: a). to seek redress or compensation for any loss or damage suffered in connection with the disputed or alleged Transaction or communication, prior to the closing and b). to open a new Transaction at any time thereafter, provided that such Transaction is opened in accordance with this Agreement, which will be applied, for the purposes only of calculating any relevant limits or money required from you, on the basis that our view of the disputed events or communication is correct. 20.3. We are a member of the Investor Compensation Fund (Fund) for clients of Cyprus Investment Firms. You may be entitled to compensation from the Fund if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. The payment of compensation by the Fund to clients of its members is subject to the existence of a well-founded claim by such client(s) against the Investment Firm, arising from the investment services provided by the Investment Firm to the client in question. The protection scheme is only available to certain types of claimants and claims. Payments to eligible claimants under the Scheme will vary depending on the type of protected claim (e. g. deposits or investments) the claimants hold with respect to the relevant institution. The maximum amount of compensation by the Fund is 20,000. For more information regarding the Fund please refer to the Investor Compensation Fund Policy document which is available on our website. Further details can be provided on request. 21.1. This Agreement and each Transaction entered into with you is in all respects governed by Cyprus Law and the courts of Cyprus will have non-exclusive jurisdiction to settle any disputes that may arise in relation thereto. Nothing in this Term 21 will prevent us from bringing proceedings against you in any other jurisdiction. 21.2. If you are situated outside of Cyprus, process by which any proceedings in Cyprus are begun may be served on you by being delivered to the address provided by you when you opened your account or to any new address subsequently notified to us. Nothing in this Term affects our right to serve process in another manner permitted by law. 22. Personal Data amp Privacy 22.1. You acknowledge that by opening an account with us and opening or closing Transactions, you will be providing us with personal information within the meaning of the Processing of Personal Data Law 2001. You consent to us processing all such information for the purposes of performing the contract and administering the relationship between you and us. You consent to our disclosing such information: a). where we are required to by law b). to Associated Companies c). to CySEC and other regulatory authorities upon their reasonable request d). to service providers and business partners with whom we have a mutual relationship e). to such third parties as we deem reasonable f). where is necessary in order to prevent crime and g). to such third parties as we see fit to assist us in enforcing our legal or contractual rights against you including but not limited to debt collection agencies and legal advisors. You acknowledge that any of the persons listed in the previous sentence may be either within or outside the European Economic Area. 22.2. You authorise us, or our agents acting on our behalf, to carry out such credit and identity checks as we may deem necessary or desirable, including requesting a reference from your bank from time to time and you agree to assist us, where necessary, in obtaining such a reference. You acknowledge and agree that this may result in your personal information being sent to our agents, who may be within or outside the European Economic Area. You agree that we will be permitted, if so required, to furnish relevant information concerning you or your account to any person who we believe to be seeking a reference or credit reference in good faith. 22.3. You authorise us or our Associated Companies or any Trading Partner to telephone or otherwise contact you at any reasonable time in order to discuss any aspect of our business or of our Associated Companies business or of our Trading Partners business. If you do not wish us or our Associated Companies or our Trading Partners to so contact you for any direct marketing activities, you must inform us in writing. 22.4. We may collect, store and process information obtained from you or otherwise in connection with the Agreement and the Transactions for the purpose of complying with FATCA or the CRS or other Applicable Laws, Rules andor Regulations. By accepting these Terms and Conditions, you authorize us to provide, directly or indirectly, to any relevant tax authorities or any party authorised to audit or conduct a similar control of the Company for tax purposes information obtained from you or otherwise in connection with the Agreement and the Transactions and to disclose to such tax authorities any additional information that the Company may have in its possession that is relevant to your Account. 23.1. We reserve the right to Suspend your account at any time. If we Suspend your account, it means that: you will generally not be permitted to open any new Transactions or increase your exposure under your existing Transactions, but you will be permitted to close, part close or reduce your exposure to us under your existing Transactions you will no longer be permitted to trade with us via our Electronic Trading Service. We also reserve the right to Suspend a specific Transaction that you have opened with us. If we Suspend a Transaction, it means that: you will generally not be permitted to increase your exposure to us under the Suspended Transaction, but you will be permitted to close, part close or reduce your exposure to us under the Suspended Transaction. 23.2. Our rights and remedies under this Agreement will be cumulative, and our exercise or waiver of any right or remedy will not preclude or inhibit the exercise of any additional right or remedy. Our failure to enforce or exercise any right under this Agreement will not amount to a waiver or bar to enforcement of that right. 23.3. We may assign the benefit and burden of this Agreement to a third party, in whole or in part, provided that any assignee agrees to abide by the Terms of this Agreement and subject to the approval of CySEC. Such assignment will come into effect ten (10) Business days following the day you are deemed to have received notice of the assignment in accordance with Term 9.10. You agree that you may not assign the benefit and burden of this Agreement, whether in whole or in part, to any third party without our prior written consent. 23.4. You acknowledge and agree that the copyrights, trademarks, database and other property or rights in any information distributed to or received by you from us (including, but not limited to, our prices), together with the contents of our website(s), brochures and other material connected with our dealing service and in any database that contains or constitutes such information, will remain the sole and exclusive property of ours or any third party identified as being the owner of such rights. 23.5. If any Term (or any part of any Term) is held by a court of competent jurisdiction to be unenforceable for any reason then such Term will, to that extent, be deemed severable and not form part of this Agreement, but the enforceability of the remainder of this Agreement will not be affected. 23.6. You will be responsible at all times for the payment of all taxes due and for providing any relevant tax authority with any information relating to your dealings with us. You agree that if we provide you with any information or express any opinion in relation to the tax treatment of your dealings with us it will not be reasonable for you to rely upon any such statement and it will not constitute tax advice. 23.7. Our records, unless shown to be wrong, will be evidence of your dealings with us in connection with our services. You will not object to the admission of our records as evidence in any legal or regulatory proceedings because such records are not originals, are not in writing or are documents produced by a computer. You will not rely on us to comply with your record keeping obligations, although records may be made available to you on request at our absolute discretion. 24. Definitions amp Interpretation 1. In this Agreement: Access Codes means the Clients access codes, any login code, password(s), Clients trading account number and any information required for accessing the Companys trading platform andor Companys Client portal Applicable Regulations means: (a). Cyprus Investment Services and Activities and Regulated Markets Law of 2007 (Law 144(I)2007)) (b). the Prevention and Suppression of Money Laundering Activities Law of 2007 (Law 188(I)2007) (c). Directives, Circulars or other Regulations issued by CYSEC that govern the operations of Cyprus Investment Firms (CYSEC Rules) or any other rules of a relevant regulatory authority (d). and all other applicable laws, rules and regulations as in force from time to time. Associate (s) Associated Companyies means an undertaking in the same group as us, a representative whom we or an undertaking in the same group as us appoint, or any other person with whom we have a relationship that might reasonably be expected to give rise to a community of interest between us and them Authorized Person . unless the context otherwise requires, shall mean a person authorized by a client under a limited power-of-attorney, in accordance with these Terms and conditions, to represent such client and give Instructions to us Best Execution Policy means a document that describes all of our order execution arrangements in place to ensure that, when executing order, we take all reasonable steps to obtain the best possible results for clients in accordance with the CySEC Rules Business day means any day other than a Saturday, Sunday and a public holiday in the Republic of Cyprus Buy has the meaning attributed to it in clause 5.1(a) Closing Level means the level at which a Transaction is closed Contract Details means the section of the public pages of our website designated as the Asset Specifications as amended from time to time Contract for Differences or CFDs is a type of Transaction the purpose of which is to secure a profit or avoid a loss by reference to fluctuations in the value or price of an Instrument. Types of Contracts for Differences include, but are not limited to Foreign Exchange CFDs, Futures CFDs, Option CFDs, Share CFDs, Stock Index CFDs Contract Value means the number of shares, contracts or other units of the Instrument that you are notionally buying or selling multiplied by our then current quote for closing the Transaction Currency shall be construed so as to include any unit of account CRS shall refer to the Common Reporting Standard (CRS) as developed by the Organization for Economic Co-operation and Development (OECD) for the Automatic Exchange of Financial Account Information which forms the legal basis for exchange of data with regards to Tax matters Director has the same meaning as is given to that term in the Cyprus Companies Law Cap 113 Electronic Conversation means a conversation between you and us held via our Electronic Trading Services Electronic Trading Services and Online Trading Facility means any electronic services (together with any related software) including without limitation trading, direct market access order routing or information services that we grant you access to or make available to you either directly or through a third party service provider, and used by you to view information andor enter into Transactions Eligible Counterparty has the meaning as given in the MiFID (please read our Client Categorisation Policy ) Event of Default has the meaning attributed to it in clause 13.1 Exchange Rate means the rate (in relation to two currencies in respect of which you may wish to open a Foreign Exchange CFD) at which a single unit of the first currency that you state may be bought with or, as the case may be, sold in, units of the second currency that you state Expiry Transaction means a Transaction which has a set contract period, at the end of which the Expiry Transaction expires automatically Force Majeure Event has the meaning attributed to it in clause 18 F A T C A shall mean Foreign Account Tax Compliance as defined in sections 1471 to 1474 of the U. S. Internal Revenue Code of 1986 or any associated regulations or other official guidance Initial Margin means the amount of money you are required to pay us in order to open and a Transaction on your behalf Instrument means any stock, share, futures contract, forward or option contract, commodity, precious metal, Exchange Rate, interest rate, debt instrument, stock or other index, or other investment in respect of which we offer to deal in Transactions Last Dealing Time means the last day and (as the context requires) time before which a Transaction may be dealt in, as set out in the Assets Section or otherwise notified to you, or otherwise the last day and (as the context requires) time on which the underlying Instrument may be dealt in on the relevant Underlying Market Limit Order has the meaning given to it in clause 7 Manifest Error has the meaning given to it in clause 8 Margin means the amount of money you are required to pay us in order to open and maintain a Transaction Margin Call shall refer to the Margin required to maintain your open positions accordingly, if the equity in your Account drops below the Margin Level required to maintain your open positions, you will receive a Margin Call Market Spread means the difference between the bid and offer prices for a transaction of equivalent size in an Instrument, or a related Instrument, in the Underlying Market Mar k e t Disruption shall include but not be limited to, the imposition by any government authority, central bank or multinational organization of material restrictions or limitations on the trading, transfer or settlement of transactions in any Underlying Instrument(s) (such as, the imposition of price controls, currency exchange controls, mandatory exchange rates with respect to a particular Underlying Instrument or a Force Majeure Event), which have or may have a material influence on the settlement of Transactions andor Contracts in related Financial Instruments Minimum Size means, in respect of a Transaction in which a Minimum Size applies, the minimum number of shares, contracts or other units of an Instrument that we will deal on, which in most cases is specified in the Assets Section and, where not so specified, we will inform you of on request Opening Level means the level at which a Transaction is opened Order means a Stop Order, Limit Order or any other type of order detailed in this Agreement, or which we may offer from time to time, as the case permits PampL means realized andor unrealized profits andor losses, as the case permits Professional Client has the meaning as given in the MiFID (please refer to our Client Categorisation Policy ) Relevant Person a director. employee or equivalent, manager or where applicable, Tied Agent of the CompanyRetail Client means any client who is not a Professional Client for purposes of client categorizationclassification under MiFID (please refer to our Client Categorisation Policy) Rules means articles, rules, regulations, procedures, policies and customs, as in force from time to time Access Codes means one or more user identification codes, digital certificates, passwords, authentication codes, or such other information or devices (electronic or otherwise) as may be provided or specified to you, to enable your access to the Electronic Trading Services Sell has the meaning attributed to it in clause 5.1(a) Spread has the meaning attributed to it in clause 4 and may, as the context requires, include Market Spread Statement means a written confirmation of our dealings with you including any Transactions that you open andor close, any Orders that you set andor edit and any charges that we apply Stop Order has the meaning given to it in clause 7.1 Suspend has the meaning given to it in clause 23.1, and Suspension and Suspended has a corresponding meaning System means all computer hardware and software, equipment, network facilities and other resources and facilities needed to enable you to use an Electronic Trading Service Trading Partner means any person with whom we have a contractual relationship with, for example a joint venture relationship, partnership relationship, agency relationship or introducing broker relationship Transaction means any kind of trade we may offer from time to time including a future, contract for differences, spot or forward contract of any kind in relation to any Instrument (including a security) or any combination of Instruments and means either or both Expiry Transactions or Undated Transactions as the context requires Undated Transaction (including Undated Buy and Undated Sell Transactions as appropriate) means a Transaction with an indefinite contract period that is not capable of expiring automatically Underlying Market means the Exchange andor other similar body andor liquidity pool on which an Instrument is traded or trading in that Instrument as the context requires. Practice Trading the stock market with free demo accountOnline FOREX trading platforms are a perfect place for scammers to make millions. FOREX has a huge amount of risk involved in trading even when you are using a reputable company. This makes it easy for unreputable companies to take your money. My subscribers have requested that I take a look at a company called iFOREX. Here is what I have found. iFOREX Scam Claims iFOREX was founded in 1996 by a group of bankers and FOREX dealers and is now one of the largest and most respected firms in the industry. You dont have to be a professional to trade online. iFOREX is dedicated to providing its clients the highest level of customer support. Here is how iFOREX is promoted: iFOREX Scam Reality FOREX trading can be legitimate for governments and large institutional investors concerned about fluctuations in international exchange rates, and it can even be appropriate for some individual investors. But the average investor should be wary when it comes to FOREX offers. 8211 Source cftc. gov There are pages and pages of complaints about iFOREX. It has an incredibly low review rating on many FOREX review sites. Company Address: Formula Investment House Ltd. 15 Nikis St. Syntagma Square, 10557 Athens, Greece. The owners and managers of this business are hidden. iFOREX is not a reputable or respected online trading plateform. CFDs and spot FOREX trades are not traded under the rules of a recognized or designated investment exchange. Consequently, engaging in CFDs andor spot FOREX trading may expose you to substantially greater risks than investments which are so traded. One of iFOREX8217s subsidiary companies acts as the market maker and principal to all foreign currency contracts executed by you with iFOREX. 8211 Source iFOREX. co m In other words, they are using their own platform and they increase your chances of losing money. Your money is not placed in the market by a legitimate dealer and they keep your loses and commissions. It is in their best interest for you to lose money. To open a new transaction and trade online with iFOREX, you need a minimum deposit of US100. The minimum transaction size for a new account is 2,500 (or the equivalent), with up to 400:1 leverage. If you cannot invest at least 10,000 USD into opening a FOREX account, you likely are going to get a market maker or straight-through processing account. Dans leurs avis de non-responsabilité, vous verrez que la plupart des courtiers market maker hardiment racontent qu'ils agissent toujours dans leur meilleur intérêt, indépendamment de savoir si elle coïncide avec votre meilleur intérêt. Ces courtiers sont appelés les créateurs de marché parce qu'ils font leurs propres marchés. In other words, these firms use their assets to manipulate bids, spreads and trades within an intra-company submarket dominated by the firm8217s own assets. If a brokerage tells you that it8217s placing your trade order on the open market but your account contract says that the broker makes its money on the bidsell price, that broker is likely misleading you and is not putting your order on the open market at all. Au lieu de cela, ce type de courtier market maker fera votre commande sur un marché interne dans lequel le courtage peut manipuler le prix bidsell à son avantage. FOREX brokers that do not charge commissions collect profit from speculating on the bidsell spread. Ninety-nine percent of the time, commission-free brokers are market maker brokers. Personne ne peut rester en affaires en ne facturant pas une commission et en perdant sur le prix bidsell, donc dans la plupart des cas, ces entreprises sont des créateurs de marché afin qu'ils puissent contrôler leurs profits. Some report that FOREX brokers usually only release about 30 percent of their profits to their clients. If you happen to make money on a trade, it is often because the broker8217s interest coincided with your bid. Here is how the iFOREX scam works: They get you to make a small investment and help you make a few deals. They make it very difficult to get your money back. They then hound you to make a large investment. With the increased risks of using their unregulated platform you lose your money with additional deals. 8220The FOREX chart is controlled by iFOREX team. Even if u win they will alter the market chart and show your investment in profit loss Do not trust or invest in this scammed team. Complete frauds. They will tell they are from France but they stay in Srilanka. At the time of investment they will call u 100 times and at the time of withdrawal you wont get any response from them.8221 8211 Source Mouthshut 8220What is the use trading if you cannot withdraw your funds Withdrawing my money is proving to be a real problem. Despite submitting the required documentation a number of times I cannot get past the standard response of You did not provide the required documentation. No assistance received form either the account manager or the accounts department to complete the withdrawal.8221 8211 Source Forexpeacearmy iFOREX representatives have been known to use highly unethical sales techniques to get people to risk money with their online trading platform. Here is one example: While I was reading through and watching video regarding some of the financial terms, My eyes caught an advertisements regarding iFOREX. Which promises to teach how the foregin exchange market works. Having no experience or understanding of this market. I was curious to try it out. The advertisements said 8216Click here to get your free training8217 and all. I did the necessary registrations giving away my email-id and contact information, while I was sitting on the desk at my workplace. Today, I got a call from some so called 8216training manager8217 under the name Rizwan, who was talking in a rather rudely way. He asked or rather demanded me to go online and open the account on their website. Now when I told him that I don8217t want to and not interested anymore the guy starts threatening me by saying they will take legal actions against me. He was forcing on this point that 8216 you accepted the terms and conditions on iFOREX by which you will have to trade with us failing which I may face consequences 8216. By then I became very furious and hung up. In no second my home number ranged again. when I picked up the call, same guy started talking to me in high tone demanding why I hung up on him According to him, the company iFOREX has my IP-address and can track me down and make me face legal actions . You can8217t open iFOREX accounts in two of the three countries this scam claims to be licensed in. United Kingdom 8211 The British Virgin Islands are a territory of the United Kingdom. Here is the full list of iFOREX restricted countries : Afghanistan American Samoa Argentina Australia Congo Congo the Democratic Rep Cyprus Eritrea Guam Guinea Haiti Hong Kong Islamic Republic of Iran Korea North Lebanon Liberia Libyan Arab Jamahiriya Myanmar New Zealand North Mariana Islands Puerto Rico Rwanda Singapore Somalia Sudan Syrian Arab Republic Turkey United Kingdom United States of America Virgin Islands (US) iFOREX is on the list of online trading suspicious schemes provided by the AMF . iFOREX Scam Conclusion In my opinion, iFOREX is a FOREX scam. They use their own internal market maker account to add additional risk to take advantage of uneducated investors. You can8217t open iFOREX accounts in two of the three countries this scam claims to be licensed in. They use abusive marketing techniques to cause new investors to invest large amounts of money. Avoid the iFOREX scam. I have open an account with iFOREX hoping that it will give me a lucrative return but eventually I loose all my money. It seems that iFOREX is controlled by a group of small people who takes advantage of uneducated and unskilled people giving them dreams of high returns. In addition to that, when I have made profit they haven8217t send me back this amount. Please don8217t invest with iFOREX as they are financial thieves823082308230. A woman called from Forex offering free consultation. After ignoring any amp all human decency in dealing with her, I screamed at the top of my lungs into her ear. Promptly, she hung up, and I hope her day was ruined. what the hell i almost got trapped. but got suspicious when they asked for my card details and coerced to make the deposit immediately. thanks men no wonder they make the calls repeatedly You are very welcome. I have a 8216real8217 account, a bonus-money account. for fun, and the profit 32 E. is claimable. I could withdraw my profit by sending in my id-documents and by printing out the withrawal request and send it to a real post adress. But they even haven8217t reviewed my id-documents, for two months now. They don8217t respond to e-mails. A bad company, allthough my trades on gold went well.. Their website suddenly disappeared, it says This domain name expired on Apr 21 2016. Probably they vanished for good. But I won8217t be surprised if they come back with another name, it8217s pretty normal nowadays, be careful everyone. Hello Ethan. In the past i commented to you about this company in your youtube channel long time ago. This company is completely a scam. I lost 1,000.00 in this. It is a complete scam. At first you invest a small amount to open an account and you start winning and then an agent starts calling you everyday and sending you ideas by email for transactions. The first few days you start winning and get all excited. This person of course seems to care about you and is really nice. Then when you want to withdraw your money and leave the company they start making excuses and say that you should wait at least a couple of months to see real profits and that you have to get to a certain amount to withdraw, etc. Then they convince you to invest more and when i did this same agent convinced me to do an operation and the next day i lost everything. This agent never appear again and when i called nobody knew him. The name he used was Nelson Diaz and was from Spain. Then other agents called me and when i told them about what happened and was looking for answers they insulted me. Thank you for sharing your experience. I hope it will help others.